Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

MQTT failed to connect: Connection refused: Not authorized #13001

Closed
henrikrox opened this issue Jul 1, 2022 · 20 comments
Closed

MQTT failed to connect: Connection refused: Not authorized #13001

henrikrox opened this issue Jul 1, 2022 · 20 comments
Labels
problem Something isn't working stale Stale issues

Comments

@henrikrox
Copy link

What happened?

After updating from 1.24.0-1 to 1.25.2-1

it wont start up.

Logs says

Zigbee2MQTT:info  2022-07-01 16:12:46: Enocean Bryter Stue (0x0000000001722ff9): PTM 215Z - EnOcean Pushbutton transmitter module (GreenPower)
Zigbee2MQTT:info  2022-07-01 16:12:46: Varmepumpe kjeller (0x0015bc002f007453): SPLZB-131 - Develco Power plug (Router)
Zigbee2MQTT:info  2022-07-01 16:12:46: Spottskinne Stue3 (0x50325ffffec97bd7): LED1923R5 - IKEA TRADFRI LED bulb GU10 345 lumen, dimmable, white spectrum, color spectrum (Router)
Zigbee2MQTT:info  2022-07-01 16:12:46: spottskinne soverom 1 (0x14b457fffe4b7c30): LED1842G3 - IKEA TRADFRI LED bulb E27 WW clear 250 lumen, dimmable (Router)
Zigbee2MQTT:info  2022-07-01 16:12:46: Sportskinne soverom 2 (0x14b457fffe4b75a3): LED1842G3 - IKEA TRADFRI LED bulb E27 WW clear 250 lumen, dimmable (Router)
Zigbee2MQTT:info  2022-07-01 16:12:46: Zigbee: disabling joining new devices.
Zigbee2MQTT:info  2022-07-01 16:12:46: Connecting to MQTT server at mqtt://core-mosquitto:1883
Zigbee2MQTT:error 2022-07-01 16:12:46: MQTT failed to connect: Connection refused: Not authorized
Zigbee2MQTT:error 2022-07-01 16:12:46: Exiting...
Zigbee2MQTT:info  2022-07-01 16:12:46: Stopping zigbee-herdsman...
Zigbee2MQTT:info  2022-07-01 16:12:47: Stopped zigbee-herdsman
[16:12:48] INFO: Handing over control to Zigbee2mqtt Core ...

I havnt changed any password etc, what can i do to fix this?

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

1.25.2-1

Adapter firmware version

cantlogintofrontend

Adapter

deconz

Debug log

No response
@henrikrox henrikrox added the problem Something isn't working label Jul 1, 2022
@Koenkk
Copy link
Owner

Koenkk commented Jul 1, 2022

Can you confirm the correct config is in the HA addon MQTT section?

@github-actions
Copy link
Contributor

github-actions bot commented Aug 1, 2022

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days

@github-actions github-actions bot added the stale Stale issues label Aug 1, 2022
@sim-san
Copy link

sim-san commented Aug 8, 2022 •
edited

I got the same error after upgrading from 1.26.0-1 to 1.27.0-1. After a complete host reboot, the connection works for some hours.

I use an secret on both addons: core-mosquitto and hassio-zigbee2mqtt

@Koenkk Should I create a new issue ?

@sim-san
Copy link

sim-san commented Aug 8, 2022

here some logs:

HomeAssitant Addon Log

[16:16:47] INFO: Handing over control to Zigbee2MQTT Core ...

zigbee2mqtt@1.27.0 start
node index.js
Zigbee2MQTT:info 2022-08-08 16:16:54: Logging to console and directory: '/config/zigbee2mqtt/log/2022-08-08.16-16-54' filename: log.txt
Zigbee2MQTT:info 2022-08-08 16:16:54: Starting Zigbee2MQTT version 1.27.0 (commit #unknown)
Zigbee2MQTT:info 2022-08-08 16:16:54: Starting zigbee-herdsman (0.14.46)
Zigbee2MQTT:info 2022-08-08 16:17:05: zigbee-herdsman started (resumed)
Zigbee2MQTT:info 2022-08-08 16:17:05: Coordinator firmware version: '{"meta":{"maintrel":1,"majorrel":2,"minorrel":7,"product":1,"revision":20201026,"transportrev":2},"type":"zStack3x0"}'
Zigbee2MQTT:info 2022-08-08 16:17:05: Currently 5 devices are joined:
Zigbee2MQTT:info 2022-08-08 16:17:05: EckenlampeOben (0x00158d000341e87f): 404000/404005/404012/404019 - Müller Licht Tint LED bulb GU10/E14/E27 350/470/806 lumen, dimmable, color, opal white (Router)
Zigbee2MQTT:info 2022-08-08 16:17:05: ikea_5way_remote (0xbc33acfffe8707f3): E1524/E1810 - IKEA TRADFRI remote control (EndDevice)
Zigbee2MQTT:info 2022-08-08 16:17:05: WakeUpLicht (0x00158d000341f04d): 404000/404005/404012/404019 - Müller Licht Tint LED bulb GU10/E14/E27 350/470/806 lumen, dimmable, color, opal white (Router)
Zigbee2MQTT:info 2022-08-08 16:17:05: aqara_kinder (0x00158d000320d2d3): WSDCGQ11LM - Xiaomi Aqara temperature, humidity and pressure sensor (EndDevice)
Zigbee2MQTT:info 2022-08-08 16:17:05: aqara_eltern (0x00158d000678f441): WSDCGQ11LM - Xiaomi Aqara temperature, humidity and pressure sensor (EndDevice)
Zigbee2MQTT:info 2022-08-08 16:17:05: Zigbee: disabling joining new devices.
Zigbee2MQTT:info 2022-08-08 16:17:05: Connecting to MQTT server at mqtt://core-mosquitto
Zigbee2MQTT:error 2022-08-08 16:17:06: MQTT failed to connect: Connection refused: Not authorized
Zigbee2MQTT:error 2022-08-08 16:17:06: Exiting...
Zigbee2MQTT:info 2022-08-08 16:17:06: Stopping zigbee-herdsman...
Zigbee2MQTT:info 2022-08-08 16:17:15: Stopped zigbee-herdsman
[16:17:16] INFO: Handing over control to Zigbee2MQTT Core ...
zigbee2mqtt@1.27.0 start
node index.js
Zigbee2MQTT:info 2022-08-08 16:17:23: Logging to console and directory: '/config/zigbee2mqtt/log/2022-08-08.16-17-23' filename: log.txt
Zigbee2MQTT:info 2022-08-08 16:17:23: Starting Zigbee2MQTT version 1.27.0 (commit #unknown)
Zigbee2MQTT:info 2022-08-08 16:17:23: Starting zigbee-herdsman (0.14.46)
Zigbee2MQTT:info 2022-08-08 16:17:35: zigbee-herdsman started (resumed)
Zigbee2MQTT:info 2022-08-08 16:17:35: Coordinator firmware version: '{"meta":{"maintrel":1,"majorrel":2,"minorrel":7,"product":1,"revision":20201026,"transportrev":2},"type":"zStack3x0"}'
Zigbee2MQTT:info 2022-08-08 16:17:35: Currently 5 devices are joined:
Zigbee2MQTT:info 2022-08-08 16:17:35: EckenlampeOben (0x00158d000341e87f): 404000/404005/404012/404019 - Müller Licht Tint LED bulb GU10/E14/E27 350/470/806 lumen, dimmable, color, opal white (Router)
Zigbee2MQTT:info 2022-08-08 16:17:35: ikea_5way_remote (0xbc33acfffe8707f3): E1524/E1810 - IKEA TRADFRI remote control (EndDevice)
Zigbee2MQTT:info 2022-08-08 16:17:35: WakeUpLicht (0x00158d000341f04d): 404000/404005/404012/404019 - Müller Licht Tint LED bulb GU10/E14/E27 350/470/806 lumen, dimmable, color, opal white (Router)
Zigbee2MQTT:info 2022-08-08 16:17:35: aqara_kinder (0x00158d000320d2d3): WSDCGQ11LM - Xiaomi Aqara temperature, humidity and pressure sensor (EndDevice)
Zigbee2MQTT:info 2022-08-08 16:17:35: aqara_eltern (0x00158d000678f441): WSDCGQ11LM - Xiaomi Aqara temperature, humidity and pressure sensor (EndDevice)
Zigbee2MQTT:info 2022-08-08 16:17:35: Zigbee: disabling joining new devices.
Zigbee2MQTT:info 2022-08-08 16:17:35: Connecting to MQTT server at mqtt://core-mosquitto
Zigbee2MQTT:error 2022-08-08 16:17:35: MQTT failed to connect: Connection refused: Not authorized
Zigbee2MQTT:error 2022-08-08 16:17:35: Exiting...
Zigbee2MQTT:info 2022-08-08 16:17:35: Stopping zigbee-herdsman...
Zigbee2MQTT:info 2022-08-08 16:17:45: Stopped zigbee-herdsman

@sim-san
Copy link

sim-san commented Aug 8, 2022

I try to add the port. But this also does not solve the problem:

Zigbee2MQTT:info 2022-08-08 16:23:27: Zigbee: disabling joining new devices.
Zigbee2MQTT:info 2022-08-08 16:23:27: Connecting to MQTT server at mqtt://core-mosquitto:1883
Zigbee2MQTT:error 2022-08-08 16:23:27: MQTT failed to connect: Connection refused: Not authorized
Zigbee2MQTT:error 2022-08-08 16:23:27: Exiting...
Zigbee2MQTT:info 2022-08-08 16:23:27: Stopping zigbee-herdsman...

@Koenkk
Copy link
Owner

Koenkk commented Aug 8, 2022

I got the same error after upgrading from 1.26.0-1 to 1.27.0-1. After a complete host reboot, the connection works for some hours.

Can you provide the debug log until it starts failing?

@github-actions github-actions bot removed the stale Stale issues label Aug 9, 2022
@dankocrnkovic
Copy link

I had this problem today after restarting my host.
Z2M could not connect to mqtt. Mosquitto broker was started and did not report any system errors but log had messages about unauthorized client.
I restarted host but problem was the same.

Then I stoped Z2M service and Mosquitto broker. Started Mosquitto broker and after a minute Z2M and then it was ok.

This is the first time that this happened in 2 years.

@KBlansit
Copy link

I can confirm @dankocrnkovic. I had to restart my host system, and I got a "502: bad gateway" in the web portal error message along with the "MQTT failed to connect: Connection refused: Not authorized" in the log for zigbee2mqtt.

Following his procedure seemed to fix it for me.

For reference, I am running Zigbee2mqtt: 1.27.0-1 and Mosquitto broker: 6.1.2

@sim-san
Copy link

sim-san commented Aug 19, 2022

I got the same error after upgrading from 1.26.0-1 to 1.27.0-1. After a complete host reboot, the connection works for some hours.

Can you provide the debug log until it starts failing?

How can I extract the debug log ?
I am using the Home Assistant Addon

@lazarvgd
Copy link

lazarvgd commented Aug 23, 2022 •
edited

This didn't work for me.
Is there a way to downgrade plugin version to 1.23 or 1.22?

I used same credentials on 2 clients, 2 different pc's and everything works fine. It looks like the plugin is broken.
Is there any change that this will be fixed soon?

thanks

@juanchula
Copy link

juanchula commented Aug 23, 2022 •
edited

I have the same problem with both version old (I think 1.22) and 1.27.
In my case I run zigbee2mqtt in docker and mosquito in HA. The only way I can solve it is by restarting the mosquito addon but every time I restart the whole system it happens again

@sim-san
Copy link

sim-san commented Aug 24, 2022

I have to execute the same workaround with every restart

@Koenkk
Copy link
Owner

Koenkk commented Aug 24, 2022

I got the same error after upgrading from 1.26.0-1 to 1.27.0-1. After a complete host reboot, the connection works for some hours.

Can you provide the debug log until it starts failing?

How can I extract the debug log ? I am using the Home Assistant Addon

For the HA addon it is in the zigbee2mqtt/data/log folder (you can use e.g. the HA file editor addon)

@lunzai
Copy link

lunzai commented Aug 28, 2022

I'm facing the same issue, from time to time zigbee2mqtt will failed to start due to MQTT failed to connect: Connection refused: Not authorized
log.txt
log.txt
log.txt
log.txt
log.txt
log.txt
log.txt
log.txt
log.txt

Happened this morning.

@AlfredJKwack
Copy link

I have the same problem with both version old (I think 1.22) and 1.27. In my case I run zigbee2mqtt in docker and mosquito in HA. The only way I can solve it is by restarting the mosquito addon but every time I restart the whole system it happens again

I have to execute the same workaround with every restart

Are you certain that mosquito is starting up properly after HA is restarted? There's an issue in home-assistant/addons#2618 (comment) alluding to a startup issue if you have mosquito set to Start on boot.

@juanchula
Copy link

I have the same problem with both version old (I think 1.22) and 1.27. In my case I run zigbee2mqtt in docker and mosquito in HA. The only way I can solve it is by restarting the mosquito addon but every time I restart the whole system it happens again

I have to execute the same workaround with every restart

Are you certain that mosquito is starting up properly after HA is restarted? There's an issue in home-assistant/addons#2618 (comment) alluding to a startup issue if you have mosquito set to Start on boot.

Thanks. That seemed to be the problem. I disabled Start on boot and left Watchdog enabled and the problem did not occur again

@tsightler tsightler mentioned this issue Sep 4, 2022
Closed
@raddy77
Copy link

raddy77 commented Sep 16, 2022

I had this problem today after restarting my host. Z2M could not connect to mqtt. Mosquitto broker was started and did not report any system errors but log had messages about unauthorized client. I restarted host but problem was the same.

Then I stoped Z2M service and Mosquitto broker. Started Mosquitto broker and after a minute Z2M and then it was ok.

This is the first time that this happened in 2 years.

Confirmed - this just happened to me as well after a restart because of a Zigbee dongle firmware update.
Is as if the MQTT broker does not get the proper login info from HA on startup (as I could not login with the Z2M user from the MQTT Explorer either).
Guess will have to disable the start on boot as well...

@AlfredJKwack
Copy link

If you leave the watchdog on and turn off the start on boot you'll be fine and it won't require intervention. Quite counter-intuitive but it works. Mosquito will start up.

@andrazek
Copy link

andrazek commented Oct 2, 2022

I can confirm the same issue occurred yesterday. Nothing else but restarting the Mosquitto broker add-on and then starting Z2M solved the issue. Before it worked fine from the beginning.

@dimkin-eu dimkin-eu mentioned this issue Oct 3, 2022
Closed
@github-actions
Copy link
Contributor

github-actions bot commented Nov 2, 2022

This issue is stale because it has been open 30 days with no activity. Remove stale label or comment or this will be closed in 7 days

@github-actions github-actions bot added the stale Stale issues label Nov 2, 2022
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Nov 9, 2022
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
problem Something isn't working stale Stale issues
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests