Timeouts sending commands to Smartwings WM25L-Z, can still receive messages, works for a while after Z2M restart

[kevinmilner]

What happened?

I have a number of Snartwings WM25L-Z zigbee blinds, controlled by Zigbee2MQTT using a RaspBee II.

Occasionally, one or more of the blinds (this has happened with multiple of them) will start timing out whenever I try to set the state via Zigbee2MQTT. When this occurs, no state changes can be made, but I still receive status updates if I adjust the blinds manually using the provided remote; i.e., it's only a 'set' problem and not a 'get' problem.

Restarting zigbee2mqtt resolves the problem temporarily. This has been happening every few days.

Here is the log output when the problem is occurring:

debug 2024-04-22 10:34:53Publishing 'set' 'state' to 'studio/left_blackout_shade_raw'
error 2024-04-22 10:35:03Publish 'set' 'state' to 'studio/left_blackout_shade_raw' failed: 'Error: ZCL command 0x6c5cb1fffefd7bb4/1 closuresWindowCovering.upOpen({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":null,"transactionSequenceNumber":null,"writeUndiv":false}) failed (no response received (119))'
debug 2024-04-22 10:35:03Error: ZCL command 0x6c5cb1fffefd7bb4/1 closuresWindowCovering.upOpen({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":null,"transactionSequenceNumber":null,"writeUndiv":false}) failed (no response received (119)) at DeconzAdapter.sendZclFrameToEndpoint (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/adapter/deconz/adapter/deconzAdapter.ts:666:23) at Request.send (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/controller/helpers/request.ts:79:20) at Endpoint.zclCommand (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:760:28) at Endpoint.command (/opt/zigbee2mqtt/node_modules/zigbee-herdsman/src/controller/model/endpoint.ts:591:24) at Object.convertSet (/opt/zigbee2mqtt/node_modules/zigbee-herdsman-converters/src/converters/toZigbee.ts:593:13) at Publish.onMQTTMessage (/opt/zigbee2mqtt/lib/extension/publish.ts:259:36) at EventEmitter.wrappedCallback (/opt/zigbee2mqtt/lib/eventBus.ts:174:17)
info 2024-04-22 10:35:03MQTT publish: topic 'zigbee2mqtt/bridge/log', payload '{"message":"Publish 'set' 'state' to 'studio/left_blackout_shade_raw' failed: 'Error: ZCL command 0x6c5cb1fffefd7bb4/1 closuresWindowCovering.upOpen({}, {\"timeout\":10000,\"disableResponse\":false,\"disableRecovery\":false,\"disableDefaultResponse\":false,\"direction\":0,\"srcEndpoint\":null,\"reservedBits\":0,\"manufacturerCode\":null,\"transactionSequenceNumber\":null,\"writeUndiv\":false}) failed (no response received (119))'","meta":{"friendly_name":"studio/left_blackout_shade_raw"},"type":"zigbee_publish_error"}'

And here is log output showing that I can still receive updates from the shade when I manipulate it manually using the remote, even when sending fails. Doing that does not seem to wake it up, sending will still fail until I restart Z2M:

debug 2024-04-22 10:36:13Received Zigbee message from 'studio/left_blackout_shade_raw', type 'attributeReport', cluster 'closuresWindowCovering', data '{"currentPositionLiftPercentage":0}' from endpoint 1 with groupID null
info 2024-04-22 10:36:13MQTT publish: topic 'zigbee2mqtt/studio/left_blackout_shade_raw', payload '{"battery":89,"linkquality":135,"position":0,"state":"CLOSE"}'
debug 2024-04-22 10:36:14Received Zigbee message from 'studio/left_blackout_shade_raw', type 'attributeReport', cluster 'genPowerCfg', data '{"batteryPercentageRemaining":93}' from endpoint 1 with groupID null
info 2024-04-22 10:36:14MQTT publish: topic 'zigbee2mqtt/studio/left_blackout_shade_raw', payload '{"battery":93,"linkquality":127,"position":0,"state":"CLOSE"}'

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

1.36.1 commit: ffc2ff1

Adapter firmware version

0x26610700

Adapter

RaspBee2

Setup

Plain on ancient original raspberry pi

Debug log

No response

[majkers]

Seems like #22189