Meta data's parameters are not received on server side

[attriaman2520]

When i send a message i send a parameter in metadata. Here is log which get printed when i send a message :

Sending message to server: {
"applicationId": "174afd6c613bbb5be0bbd725cafbe88",
"attDownloadInProgress": false,
"canceled": false,
"clientGroupId": "info@usa2georgia.com_523659",
"connected": false,
"contactIds": "",
"contentType": 0,
"createdAtTime": 1618817104202,
"delivered": false,
"deviceKey": "235cc17d-d712-4ad2-97d5-d4bc29753274",
"groupId": 57925473,
"hidden": false,
"key": "212a5201-f473-4f05-9322-925342e92380",
"message": "hello. testing again",
"metadata": {
"userId": "66b3d32cd58a51a54d35a3547cc7e5e0"
},
"read": true,
"replyMessage": 0,
"sendToDevice": false,
"sent": true,
"sentMessageTimeAtServer": 0,
"sentToServer": true,
"shared": false,
"source": 2,
"status": 1,
"storeOnDevice": true,
"type": 5,
"userKey": "974bb53b-3768-43f0-9cc0-24f5e9a6fc9e"
}

But our web guy is unable to get "userId" under metadata on his side. Here is the request he is getting using "dialogflow". Can you help us with this?

{"responseId":"55eb9d3d-1311-4c7d-8c65-e9271be3a59c-d74139ee","queryResult":{"queryText":"u10d2u10d0u10dbu10d0u10e0u10efu10ddu10d1u10d0","parameters":[],"allRequiredParamsPresent":true,"fulfillmentMessages":[{"payload":{"metadata":{"payload":[{"message":"u10d8u10dcu10e4u10ddu10e0u10dbu10d0u10eau10d8u10d0 u10d0u10dbu10d0u10dcu10d0u10d7u10d8u10e1 u10e8u10d4u10e1u10d0u10eeu10d4u10d1","title":"u10d8u10dcu10e4u10ddu10e0u10dbu10d0u10eau10d8u10d0 u10d0u10dbu10d0u10dcu10d0u10d7u10d8u10e1 u10e8u10d4u10e1u10d0u10eeu10d4u10d1"},{"message":"u10d6u10ddu10d2u10d0u10d3u10d8 u10d8u10dcu10e4u10ddu10e0u10dbu10d0u10eau10d8u10d0","title":"u10d6u10ddu10d2u10d0u10d3u10d8 u10d8u10dcu10e4u10ddu10e0u10dbu10d0u10eau10d8u10d0"}],"contentType":"300","templateId":"6"},"message":"u10dbu10ddu10d2u10d4u10e1u10d0u10dau10dbu10d4u10d1u10d8 $firstname, u10dbu10d4 USA2GEORGIA-u10e1 u10d1u10ddu10e2u10d8 u10d5u10d0u10e0. u10d8u10dcu10e4u10ddu10e0u10dbu10d0u10eau10d8u10d8u10e1 u10dbu10d8u10e1u10d0u10e6u10d4u10d1u10d0u10d3, u10d2u10d7u10eeu10ddu10d5u10d7, u10d0u10d8u10e0u10e9u10d8u10ddu10d7:","platform":"kommunicate"}}],"outputContexts":[{"name":"projects/usa2bot-emqd/agent/sessions/57925473/contexts/actions-followup","lifespanCount":2},{"name":"projects/usa2bot-emqd/agent/sessions/57925473/contexts/system_counters","lifespanCount":1,"parameters":{"no-input":0,"no-match":0}}],"intent":{"name":"projects/usa2bot-emqd/agent/intents/3bf1bb94-7000-4122-a3fc-78efcee19f63","displayName":"actions"},"intentDetectionConfidence":1,"languageCode":"en"},"originalDetectIntentRequest":{"payload":{"messageSource":"2","botId":"usa2georgia-bot-ahpos","attachments":[],"groupId":"57925473","applicationId":"174afd6c613bbb5be0bbd725cafbe88"}},"session":"projects/usa2bot-emqd/agent/sessions/57925473"}
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[devashishmamgain]

we will check if there is any issue with sending message metadata to Dialogflow.

In the mean time, if you are using it for userId, please try this approach https://docs.kommunicate.io/docs/bot-dialogflow-integration#pass-custom-data-to-bot-platform
As userId will belong to a conversation, so passing it in chat context will be better

[attriaman2520]

Devash did you check on your end that Metadata pass from Andriod app to Dialogflow? I also tried Kommunicate.updateChatContext(activity,messageMetaData) it did not work. also this method is deprecated now.

[reytum]

@attriaman2520
Use the new method as below:

       Map<String, String> stringStringMap = new HashMap<>();
        stringStringMap.put("Test", "Value");
        KmSettings.updateChatContext(this, stringStringMap);

The data should be published as below:

** Posting data **: {
      "attDownloadInProgress": false,
      "canceled": false,
      "clientGroupId": "58096926",
      "connected": false,
      "contactIds": "",
      "contentType": 0,
      "createdAtTime": 1619422480330,
      "delivered": false,
      "deviceKey": "66195f65-6653-4451-9073-4b86245fa2f5",
      "groupId": 58096926,
      "hidden": false,
      "key": "5d961f0a-651d-4c3e-af2f-faf440c87c17",
      "message": "Hey",
      "metadata": {
        "KM_CHAT_CONTEXT": "{\n  \"Test\": \"Value\"\n}"
      },
      "read": true,
      "replyMessage": 0,
      "sendToDevice": false,
      "sent": true,
      "sentMessageTimeAtServer": 0,
      "sentToServer": true,
      "shared": false,
      "source": 2,
      "status": 1,
      "storeOnDevice": true,
      "type": 5,
      "userKey": "3eee3066-57fa-4195-8549-ea218b91c277"
    }

[attriaman2520]

Thanks @reytum . It worked in case of Android. We could not find this method incase of IOS. Could you help with that?

[Samir1810]

Hi, Please try this one https://docs.kommunicate.io/docs/ios-customization#pass-custom-data-to-bot-platform

[attriaman2520]

@Samir1810 thanks that worked

[attriaman2520]

@Samir1810 Could you tell how to enable delete conversation in iOS?

[Samir1810]

@attriaman2520 Are you looking to delete the user chat widget end conversation or the dashboard?

[github-actions]

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