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Syn issue (failed to connect to the server) #358

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0ABDL0 opened this issue May 1, 2023 · 2 comments
Closed
1 task done

Syn issue (failed to connect to the server) #358

0ABDL0 opened this issue May 1, 2023 · 2 comments
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bug Something isn't working

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@0ABDL0
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0ABDL0 commented May 1, 2023

Brief summary

When trying to enable sync, it says that the app failed to connect to sync.kotatsu.app/(IP/Port)

Although I'd also request a delete account option on the app so an account can be deleted as it's extremely easy to open an account by accident and it would hurt management of accounts on your end just wanted to let you know that the sync function is not working on the latest version but it's likely a server issue.

Steps to reproduce

  1. Open app
  2. Services tab
  3. Sync
  4. Sync doesn't work

Kotatsu version

5.0.1

Android version

12.0

Device

OnePlus 6 / Poco F3

Acknowledgements

  • I have searched the existing issues and this is a new ticket, NOT a duplicate or related to another open issue.
@0ABDL0 0ABDL0 added the bug Something isn't working label May 1, 2023
@0ABDL0
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0ABDL0 commented May 1, 2023

I've just tried again and although it didn't work from 9 AM to 1:34 PM IST time / GTM+3 it currently is back up so I'll close the issue as to prevent unnecessary troubleshooting.

@0ABDL0 0ABDL0 closed this as completed May 1, 2023
@ztimms73
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ztimms73 commented May 1, 2023

Some services of the server were unavailable from 30th April 11:43 PM to 1st May 1:29 PM (GMT+3 Moscow time)

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