Kunena Update Server Connection Time out

[jschmi102]

I am using joomla's updater to update all my installed extensions, also Kunena will be updated this way. But From the very beginning using Kunena I could not update my Kunena installation on my site "https://www.jschmidt-systemberatung.de" this way.
Any (update) requests from this site to Kunena update sever ("https://update.kunena.org/6.0/list.xml") result in a connection timeout.
This happens only to connection (update) requests to "update.kunena.org", requests to other sites are working fine.
I found out that only connection requests coming from above site are denied, request from other sites to kunena's update server are working.

Can you please clarify why kunena's update server is refusing requests from specifc hosts? Is there a special setting (e.g. for "curl") necessary?

System information (please complete the following information)

Joomla version: 4.2.7
Kunena version: 6.0.8
Php version: 8.0
Database version: mySQL 5.7

Additional context
Running tests e.g. using "curl" and "file_get_contents" had same problem as Joomla updater has.

[xillibit]

Just like that it's hard to tell what's going on, ut could use too sockets not curl or file_get_contents it depends what it is enable on your server. It could be related to the secure connection because the url is in https

[jschmi102]

hi,
Your answer does not help at all.
I've tested using curl, file_get_contents, stream_get_contents and fget - I got always the same result:

Requests from my site ("https://www.jschmidt-systemberatung.de/") to "https://update.kunena.org/6.0/list.xml") fail with a connection timeout - requests to other update server (12 of them using https) have been working OK.

Running from a local system (windows 11) all tests are working OK.

[c-schmitz]

This is certainly not a bug, if it is limited to your system and nobody else seems to have this problem. Maybe try to ask in the forums for further help? Could be that someone else there had this and figured it out.

[Ruud68]

@jschmi102 can you try to do a wget https://update.kunena.org/6.0/list.xml from your servers terminal?
if that works then you ruled out your server being 'blocked' by the server providing the download files

[jschmi102]

hi,
I've contacted my provider to check this problem. He found e.g. using "traceroute" that there is a network routing problem:

traceroute -T 109.234.162.136
traceroute to 109.234.162.136 (109.234.162.136), 30 hops max, 60 byte packets
1 bsr1.enviatel.lej.de.net.alfahosting.de (109.237.140.3) 10.829 ms 10.755 ms 10.826 ms
2 DR1.DCL.LEJ.DE.NET.CLOUDPIT.IO (194.145.226.17) 0.130 ms 0.138 ms 0.136 ms
3 hu0.5.0.1.rb2-dcl.envia-tel.net (87.121.227.201) 0.411 ms hu0.5.0.1.rb2-tau.envia-tel.net (212.99.211.53) 0.436 ms 0.419 ms
4 be12-rb2-fra7.envia-tel.net (77.235.191.178) 8.240 ms 8.225 ms 8.314 ms
5 87.245.214.98 (87.245.214.98) 5.945 ms 8.068 ms 5.911 ms
6 ae5-2074.ams10.core-backbone.com (81.95.2.138) 12.691 ms ae10-11.RT.THV.PAR.FR.retn.net (87.245.232.252) 21.622 ms ae1-14.RT.IRX.ZRH.CH.retn.net (87.245.233.255) 18.256 ms
7 * swissix.as8218.eu (91.206.52.116) 18.433 ms *
8 ae24.tcr1.rb.par.core.as8218.eu (83.167.56.140) 21.914 ms 22.046 ms ae3.tcr1.sfr.sxb.core.as8218.eu (83.167.56.182) 18.651 ms
9 * ae42.tcr2.th2.par.core.as8218.eu (83.167.56.209) 24.500 ms *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
Server: alfa3019

The connection Problem went away two weeks ago but now it reapeared. Definitely this is a connection issue (network problem) between the servers of my provider and the servers of your provider. I'm quite sure that some router has wrong routing information set.

[github-actions]

This issue is stale because it has been open 30 days with no activity.

[xillibit]

With your traceroute some router doesn't answer because there firewall which blocks it

Can-you give please the date and time when you had tried to do the update like i ask our hosting provider ?

[github-actions]

This issue is stale because it has been open 30 days with no activity.