3.60v

1. Voice & Video & ScreenShare powered by agora.io. They give 10 000 call minits every month for free.
2. Option to reset counter from bot https://doc.livehelperchat.com/docs/bot/multiple-unknown-messages

execute doc/update_db/update_233.sql for update

3.59v

1. Option to automatically close the chats where visitor has abandoned them. In other words will close chats where pending widget row indicates that visitor has left the chat.
2. Option to do prefill offline message form. Usefull if bot redirects to offline form and you do not want that message area would be prefilled by previous covnersation.
3. Update chat -> Transfer to operator has now option to transfer chat to operator and ignore department online hours.
4. Internal failing of visitor sending messages will be logged in audit log. Usefull if you experiencing high load and want to investigate why it's happening.
5. Transactions will be used on remarks saving.
6. saveThis method was not respecting passed arguments to indicate what columns should be updated.
7. Department load statistic modal window.

3.58v

1. You can change TOS field text value directly in theme. E.g Our terms of service [url=http://livehelperchat.com]Live Helper Chat[/url]
2. There is new option to close all active chats based on last message.
3. Right chat column layout was changes
4. Screenshot from chat was not updating image if more than one chat was open at a time.
5. Mobile app will show notification if chat was transfered to an operator.
6. Option to reload widget theme on the fly. Usefull if your APP is switching between dark/bright themes.
7. Statistic for last 24 hours won't be generated if operator clicks a tab.
8. [html] tag will not be rendered for an operator to avoid bad operator scenario :D
9. We will try to assign default chat by departments priority.

execute doc/update_db/update_231.sql for update

3.57v

1. New widget offline form will support file field now.
2. Webhook has option to set alternative scenario of conditions are not met.
3. Change how soft limit is calculated for department load statistic.
4. Popup was not showing offline form even argument was passed in embed code.
5. Dashboard open chats has sub-tabs instead of list one after another.
6. Start chat custom field settings was not setting required attribute if not first one was checked.
7. Webhooks conditions can be applied to standard events now.
8. JS API to send messages as visitor from third party JS.
9. Images will show download icon always.
10. If sending message to chat fails we will show an error to visitor.

execute doc/update_db/update_230.sql for update

3.56v

1. Chat export will have modal window dedicated to chat's export with subject and messages types inclusion.
2. FB and Twilio extension has new documentation for easier understanding how to install. https://github.com/LiveHelperChat/twilio https://github.com/LiveHelperChat/fbmessenger
3. Sandbox error for serviceWorker will be ignored. Edge case devices handling.
4. You can have notifications for active chats which get's alert icon assigned
5. You can now manual init widget JS and all it's dependencies https://doc.livehelperchat.com/docs/javascript-arguments/
6. Notifications won't be shown if you have many pending chats and change sort
7. If storing message fails we should show visitor what happened. So he can try again
8. We should also keep his last message attempt
9. Reduced number of renders checks in widget
10. Translations performance/cache improvements
11. You can override now also english translations - https://doc.livehelperchat.com/docs/language/#how-to-override-default-translations
12. If sending message from a new widget fails we will show now message for a visitor.

3.55v

Log serviceWorker error message if any

3.54v

1. Update angular version and disable debug output.
2. Anyone who is using NodeJS extension will have to update it also.
3. Now you can manually choose what alert icons to exclude from dashboard lists.
4. "Check for conditions to proceed" now have option to continue execution even if conditions are matched.
5. "Check for conditions to proceed" can access any attribute through {args.chat.<any_attr>} E.g chat message {args.msg.msg}.
6. Alert icon now can have custom text as tooltip.

3.53v

1. Inactive chats for logged operator and active chats for logged operator stats in departments widget.
2. Live helper chat will work perfectly fine on devices where cookies, session storage and popups are disabled.
3. Popup refocus did not worked from react app.
4. Previous messages will be shown also for proactive invitation.
5. Pending chats wait time was calculated from start chat time, but in case bot transfer after some time it should be based on time since chat become pending.
6. Departments stats will be ordered by active chats number instead of pending one.

3.52v

1. Support for a browser with cookie, sessionStorage support.
2. Inactive chats statistic. This change was needed because auto assigned can exclude inactive chats. In that scenario statistic is misleading.
3. Offline form now can be without an e-mail field. So you can configure it to be with e-mail either phone.

3.51v

1. Departments statistic widget will have a new columns.
   1.1 Bot chats - number of active bot chats
   1.2 Load column - hard limit - active chats (soft limit - active chats)
   Hard limit - is the sum of max chats value of logged operators who were active during last 5 minutes
   Active chats - number of active chats in department or department group
   Soft limit - is the sum of max chats of operators who were active during last 10 minutes.
   1.3 Group chats list in departments statistic widget
2. If you have php-resque extension running. Departments statistic will be calculate in the background.
3. Changed background color of chat tab/left chat.
4. Rest API to fetch chat information https://api.livehelperchat.com/#/chat/get_restapi_chat__chat_id_
5. Check is audio is available on device.
6. Separate backend and frontend scripts. Performance improvement.
7. Frontend errors tracking in audit log. category - js, source - lhc. It has to be enabled in audit configuration.
8. Option to tell LHC are we running under proxy. Avoids faking IP address. https://doc.livehelperchat.com/docs/blocking/#live-helper-chat-does-not-detect-ip
9. If archived chat group chat table does not exists. Ignore.
10. Bot changes to handle previous process #1579
11. Typing until bot response fixes for a new widget.