Couldn't confirm transaction

[ClaireMao1996]

Describe the bug

When a user using walletconnect on our dapp - sends a transaction (calling transfer method of smart contract of BEP-20 token) - the tranfer popup show up but confirm button not working after click (reject is able to click)
Everything worked fine last week but failed yesterday for some reason. (same account but works well on metamask chrome extension.)

Screenshots

device-2022-11-02-165740.mp4

Expected behavior
User can click confirm and process the payment.

Smartphone (please complete the following information):

• Device: Google pixel 4a / Google pixel 6a / samsung SM-G960F
• OS: Android13 / Android13 / Android 10
• App Version: v5.9.0(990)

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to be added after bug submission by internal support / PM
Severity

• How critical is the impact of this bug on a user?
• Add stats if available on % of customers impacted
• Is this visible to all users?
• Is this tech debt?

[topaziotopazio]

hi I have the same problem listed above, both with ios and with ancroid, before the metamask was updated everything worked correctly, but now I can no longer confirm transactions, someone new to it?

thanks webmaster@keplercoins.site

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[rmcmk]

@andreahaku A lot of our users are experiencing this same issue. It appears to be happening on any payable function. All other functions work as intended.

[ssa3512]

I'm experiencing this as a user of some dApps as well that use an ERC-20 token transaction. It's occurring on mobile (iOS) as of the latest update. Desktop browser extension works fine.

[amftokenofficial]

OMG, this "issue" has been open here for over 14 days now. I created the same #5235 , but nobody touched this issue.
It's really unprofessional.
I also contacted MM support but always received standard emails.
I hope someone from the team will answer and solve this problem as soon as possible.
@ssa3512 thanks for merging my issue.

[amftokenofficial]

Describe the bug

When a user using walletconnect on our dapp - sends a transaction (calling transfer method of smart contract of BEP-20 token) - the tranfer popup show up but confirm button not working after click (reject is able to click) Everything worked fine last week but failed yesterday for some reason. (same account but works well on metamask chrome extension.)

Screenshots

device-2022-11-02-165740.mp4
Expected behavior User can click confirm and process the payment.

Smartphone (please complete the following information):

• Device: Google pixel 4a / Google pixel 6a / samsung SM-G960F
• OS: Android13 / Android13 / Android 10
• App Version: v5.9.0(990)

to be added after bug submission by internal support / PM Severity

• How critical is the impact of this bug on a user?
• Add stats if available on % of customers impacted
• Is this visible to all users?
• Is this tech debt?

The same issue #5235

[urkishan]

I am also facing the same issue :( The confirm button on the transaction page is not working as the reject button is working fine. As I tried it on multiple dapp and same issue. The is happening when a user select Metamask from the wallet connect.

[ppemond-bkom]

We are also having the same issue. Seems to mostly affect Android device and iPhone are OK. This is quite an annoying bug, I don't see how we can go around it..

[amftokenofficial]

We are also having the same issue. Seems to mostly affect Android device and iPhone are OK. This is quite an annoying bug, I don't see how we can go around it..

iPhone is not ok - the same problem for android and for ios.

[ledoandailoc]

Please fix!

[urkishan]

Got a comment from the contributor that they are fixing this bug #5260 and will release the fix asap.

[amftokenofficial]

I'm sorry, but I really can't wait any longer and be polite.
This is a really serious problem and I don't understand if there is anyone trying to solve it?
It's really not professional. There are several "open issues" - created here as well as on other platforms on this issue in the last 2-3 weeks.
Is this a minor bug for the MM team?
Wake up guys, this is really URGENT.

[amftokenofficial]

It's been over 22 days since I first submitted a ticket to MM support and still no reasonable response.
Maybe we need to forget MM? and completely switch to another wallet and ask our users to do the same?
I really don't understand how it can be that such a company is ignoring this serious issue.
There are over 4 open issues here and a few others on stackoverflow.

[andreahaku]

Hi @amftokenofficial, the bug is not strictly related to WalletConnect but it's more general. A fix has already been developed and version 5.11.0, that is about to be released on stores, will fix this.