Critical Issue with Facebook Connector on BotFramework.com

[ernanirst]

Me and at least three other people on Gitter are experiencing this issue, if you try to add or edit facebook messenger, you will se the following error:

This is happening for EVERY single bot I have.

[alonsonic]

This issue started yesterday and I think it's related to other issues that state that the bots are losing messages when talking on Facebook.

[bobzsj87]

Same here. Tried many times and didn't work once.
Also messages from Messenger are very unstable, slow, lost, no response.

[gobaldia]

My team and I have the same problem. As @alonsonic and @bobzsj87 said, it's not the only problem with Facebook. We also experienced slowness and lost of messages on Facebook (note that Skype's bot works well).

[sMorac]

Same problem here for me, Facebook Channel is dropping messages while Skype Channel works well. Nothing is reported on FB Messenger API. I got the Sad Bot page as well earlier today.

[ddalledo]

Add me to the list. Can't edit old facebook channels, and can't add channel to new bots.
And messages drops and are VERY slow.

[ahmedeveloper1985]

Same here; the issue suddenly surfaced when connecting to a Facebook channel, here's the call stack from app insights:

[jameslew]

Thanks everyone for the reports, we're looking into this right now.

[dandriscoll]

We've tracking a few issues here.

The dev portal should be fixed now.

We're seeing some sensitivity on Facebook's side to image Content-Types, so if you're including images and their content-type is e.g. "image/jpg" instead of "image/jpeg," that's failing the request. I don't know if Facebook was sensitive to this before.

[dandriscoll]

@CLOUD9111 , your issue appears to a be a problem within your bot. That's different from the other errors we're investigating.

[dandriscoll]

Hi @ernanirst and @sMorac , if you see the Sad Bot page again, please at-mention me. We believe that's fixed.

[dandriscoll]

Looking through our logs, everything should be back to normal (and actually has been for a while, but wanted to be sure before I said so). @ernanirst, @alonsonic, @bobzsj87, @gobaldia, @sMorac, @ddalledo, and @CLOUD9111, can you please check and at-mention if you see any further issues?

[ernanirst]

@dandriscoll seems fine now. Thanks.

[gobaldia]

@dandriscoll for me it's ok right now. Also it's ok what I mentioned in #1257
Thanks!

[dandriscoll]

I'm going to close the issue as the service problem has been resolved and confirmed by a few folks. If you see failures or page load issues that you think are a recurrence of this problem or that you think are widespread failures, please open a new issue and we'll take care of it promptly.

Thanks all for reporting the issue and your patience as we resolved it.

[ahmedeveloper1985]

Problem solved on my side and everything is back to normal, many thanks for your efforts guys.

[sMorac]

@dandriscoll Thanks, it's working now! Great job!