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Deployed Apps Crash - HoloLensWorldManager error #381

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deriven opened this issue Dec 9, 2016 · 6 comments
Closed

Deployed Apps Crash - HoloLensWorldManager error #381

deriven opened this issue Dec 9, 2016 · 6 comments

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@deriven
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deriven commented Dec 9, 2016

Tested both in emulator and remote device.

Begin showing splash screen.

The following GlobalManagers were stripped from the build (Either because they're not used or not supported on this platform):
  NetworkManager
  MasterServerInterface
  UnityAdsManager
  ClusterInputManager
  UnityAnalyticsManager
  CrashReportManager

UnloadTime: 2.947000 ms

HoloLensWorldManager failed to return a world coordinate system!
 
(Filename: C:/buildslave/unity/build/Runtime/VR/HoloLens/SpatialMapping/SurfaceObserver.cpp Line: 466)


@deriven
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deriven commented Dec 9, 2016

Unity 5.5.0f3
OS Build on emulator: 10.0.14393.0

@deriven
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deriven commented Dec 9, 2016

@StephenHodgson
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StephenHodgson commented Dec 9, 2016

Be sure to include a sample scene & repro steps.

@deriven
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deriven commented Dec 9, 2016

Ah sorry about that. I used created a new Unity project, imported the latest toolkit (included examples), and tried the GazeRulerExample scene (HoloToolkit-Examples/GazeRuler/Scenes) as well as the BasicCursor scene (HoloTookit/Input/Tests/Scenes). I used the HoloToolkit menu options to apply to scene, project and player settings. I also confirmed that each setting was done. (I noted that the Unity C# project was not checked in build settings and checked that manually.) I confirmed that the SpatialPerception was checked as well.

While within Unity, playing the scene works fine. However within the emulator or the device, no splashscreen appears (which I find odd) and the system returns. It doesn't state an error.

I can open the app by pinning it somewhere. The same situation happens (no splashscreen and it returns) and the pinned app is there.

For all of my older apps that I used 5.4f on, they worked fine and still work. You may review my examples on my YT (maokomeeb).

Hope that helps.

@StephenHodgson
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StephenHodgson commented Dec 9, 2016

Have you tried the new patch update? 5.5.0p1

I've been unable to duplicate this with your repro steps.

Also be aware that the "Apply HoloLens Settings" my be broken currently.
I'd double check your player settings.

@deriven
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deriven commented Dec 9, 2016

Figured it out. It's related to this:
#365

VR Supported wasn't checked. Checked it manually and all good.

@deriven deriven closed this as completed Dec 9, 2016
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