| title | ms.author | author | manager | ms.reviewer | ms.date | ms.topic | ms.assetid | ms.tgt.pltfrm | ms.service | search.appverid | ms.collection | audience | appliesto | ms.localizationpriority | f1.keywords | ms.custom | description | |||||||||
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Toll-free dialing limitations and restrictions |
crowe |
CarolynRowe |
pamgreen |
mikedav, roykuntz, jastark, oscarr |
11/28/2017 |
reference |
6b8d5ddb-59c1-4ee7-b171-18e5ace2dcd6 |
cloud |
msteams |
MET150 |
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Admin |
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medium |
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Learn about dialing toll-free numbers in a country/region, including availability, wired and fixed-line number, and mobile network availability, and restrictions. |
This article describes how to dial toll free numbers in each country or region. After you select the country/region, it will take you to a page that lists where toll free service is available including specific details, restrictions, and limits. The dialing format or formats show you the required access codes within each country/region to dial the toll-free number.
If you're ready, select a country or region:
[!div class="op_single_selector"]
- Argentina
- Australia
- Austria
- Belarus
- Belgium
- Belize
- Bosnia and Herzegovina
- Brazil
- Brunei
- Bulgaria
- Canada
- Chile
- China (North)
- China (South)
- Colombia
- Croatia
- Cyprus
- Denmark
- Ecuador
- Egypt
- Estonia
- Finland
- France
- Germany
- Honduras
- Hong Kong SAR
- Hungary
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Kenya
- Luxembourg
- Malaysia
- Mexico
- Moldova
- Monaco
- Netherlands
- Panama
- Paraguay
- Peru
- Philippines
- Poland
- Portugal
- Qatar
- Romania
- Saudi Arabia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan
- Thailand
- Türkiye
- United Arab Emirates (UAE)
- United Kingdom
- United States
- Uruguay
- Venezuela
- Vietnam
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Toll free numbers only operate within each country/region. For example, your users won't be able to call an Australian toll-free number outside of Australia.
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Acquiring or porting Universal International Freephone Numbers (UIFN) isn't supported.
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In many countries/regions, the regulator/telecommunication agency in the country/region requires each toll free phone number to maintain at least 100 minutes of usage per month in order to retain the number.
[!NOTE] In the event you get a toll free number and the usage of the number doesn't meet these minimum requirements, Microsoft may be compelled by the regulator/telecommunication agency to reclaim the number from you.
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Wireline, fixed line, and mobile network access to toll-free numbers may be fully or partially restricted. The dialing format describes the required access codes within each country/region to place calls using the toll free number.
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North America Numbering Plan Toll Free Numbers: Per-minute rates for North America Numbering Plan toll free numbers are determined by the originating country/region. The toll free per-minute rate for calls that originate from the United States map to the rate defined as "North America." However, calls that originate from other North American countries/regions such as Canada, Puerto Rico, etc. have specific toll free rates.
Note
If you need to get more telephone numbers than this, please contact support for business products - Admin Help
Getting service phone numbers for Skype for Business and Microsoft Teams