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title description author ms.author manager audience ms.topic localization_priority ms.custom ms.reviewer appliesto search.appverid ms.date
Can't delete folders in the Deleted Items folder of an archive mailbox in Exchange Online
Describes behavior in Exchange Online that prevents users from deleting folders in the Deleted Items folder of an archive mailbox that's been automatically expanded.
helenclu
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dcscontentpm
ITPro
troubleshooting
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MS aliases for tech reviewers and CI requestor, without @microsoft.com.
Exchange Online
MET150
03/31/2022

Can't delete folders in the Deleted Items folder of an archive mailbox in Exchange Online

Original KB number:   3210985

When an archive mailbox in Exchange Online is automatically expanded through the auto-expand feature, folders that reside in the Deleted Items folder of that archive mailbox can't be deleted. When a user tries to delete a folder in Microsoft Outlook or Outlook on the web, the folder isn't deleted, and no error message is returned.

This behavior is by design for folders that are hosted on auto-expanding archives.

For more information about auto-expanding archives, see Auto-expanding archiving.

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