someone-has-already-setup-teams.md

title	description	author	ms.author	manager	audience	ms.topic	localization_priority	ms.custom	ms.reviewer	appliesto	search.appverid	ms.date
Someone has already set up Teams for your organization error in Microsoft Teams	Resolves an issue in which Microsoft Teams returns an error message when you try to set up your account.	helenclu	luche	dcscontentpm	ITPro	troubleshooting	Normal	sap:Teams Identity and Auth\ CI 116762 CI 187815 CSSTroubleshoot	billkau	Microsoft Teams	MET150	03/14/2024

"Someone has already set up Teams for your organization" error in Microsoft Teams

Symptoms

When you try to set up a Microsoft Teams account, you receive the following error message:

Someone has already set up Teams for your organization

Resolution

This issue may have several causes.

Cause 1: Someone has already set up Teams for you

Resolution:

• Look for a recent invitation in your email Inbox.
• Alternatively, open https://teams.microsoft.com from a private or incognito browser window. Then, enter your domain credentials to sign in.

Cause 2: Your email address is tied to both a work and a personal account

For example, you're using the contoso.com domain for both your Microsoft Service Account (Live ID) and your work account (Active Directory).

Resolution:

1. Open https://teams.microsoft.com from a private or incognito browser window.
2. Create a Teams account, and then sign in by using the credentials for your work or school account.
3. If it doesn't work, you must unlink the two accounts to create a free Teams account. For more information, see Change the email address or phone number for your Microsoft account.

Cause 3: You're trying to sign up for your work account by using a free tenant

For more information about tenant, see Tenants.

Resolution:

Use your organization's tenant for this account. For personal use, create a free Teams account by using a personal email address.

More information

Still need help? Go to Microsoft Community.