Skip to content

Latest commit

 

History

History
27 lines (21 loc) · 1.26 KB

restrict-delete-relationships.md

File metadata and controls

27 lines (21 loc) · 1.26 KB
Raw
title description author ms.author ms.reviewer ms.date ms.custom
Can't delete record because of a restrict-delete relationships
Provides a resolution to identify and delete related records to resolve issues with restrict-delete associations in Dynamics 365 Field Service.
jshotts
jasonshotts
mhart
10/19/2023
sap:Customizations and Integrations

Can't delete record because of a restrict-delete relationships

This article helps resolve issues with deleting records with a restrict-delete association in Microsoft Dynamics 365 Field Service.

Symptoms

Related records with a restrict-delete association block the record deletion.

Resolution

To fix this issue, identify the relevant entities with such relationships, and then delete the records of those entities related to the record you are now trying to delete.

  1. Go to Settings > Customizations.
  2. Select Customize the system.
  3. Locate the entity with records you want to delete, such as Accounts.
  4. Go to 1:N Relationships for the entity.
  5. Find any relationships where the Type of Behavior is Referential, Restrict Delete.
  6. Take note of the related entity for each of those relationships; these are the type of records that might restrict your ability to delete the record.