| title | description | ms.author | author | ms.date | ms.reviewer | ms.custom |
|---|---|---|---|---|---|---|
Step content failed to load error in the HoloLens app |
Provides a resolution for an issue where 3D content doesn't load when authoring in the HoloLens app. |
davepinch |
davepinch |
10/27/2023 |
v-wendysmith, mhart |
sap:Application Functionality |
The following error message displays in the HoloLens app:
Step content failed to load.
:::image type="content" source="media/step-content-fail-load/step-content-failed-to-load-error.png" alt-text="Screenshot that shows the error message about step content failed to load.":::
The amount and complexity of content added to the step has reached HoloLens' memory limit, which will result in a poor experience for the operators of the guide. You can't place more 3D models at this point. If a model was previously placed in the world, it's represented as an exclamation point icon to authors and operators.
[!INCLUDE HoloLens-memory-limit]