welcome-sales.yml

### YamlMime:Landing

title: Dynamics 365 Sales troubleshooting # < 60 chars
summary: Welcome to Dynamics 365 Sales troubleshooting. These articles explain how to determine, diagnose, and fix issues that you might encounter when you use Dynamics 365 Sales. In the navigation pane on the left, browse through the article list or use the search box to find issues and solutions.
metadata:
  title: Dynamics 365 Sales troubleshooting
  description: Landing page for Dynamics 365 Sales troubleshooting articles. # Required; article description that is displayed in search results. < 160 chars.
  ms.service: dynamics-365-sales  #Required; service per approved list. service slug assigned to your service by ACOM.
  ms.topic: landing-page # Required
  author: ChristySu #Required; your GitHub user alias, with correct capitalization.
  ms.author: christys #Required; microsoft alias of author; optional team alias.
  ms.date: 11/08/2023

# linkListType: architecture | concept | deploy | download | get-started | how-to-guide | learn | overview | quickstart | reference | tutorial | video | whats-new

landingContent:

 # Card
  - title: Access issues
    linkLists:
      - linkListType: how-to-guide
        links:
          - text: Resolve the errors when signing in to Dynamics 365 (online)
            url: error-when-signing-dynamics-365.md

 # Card
  - title: Customization and Solutions
    linkLists:
      - linkListType: how-to-guide
        links:
          - text: Can't import a solution due to components are missing
            url: import-of-solution-fails-due-to-missing-components.md
          - text: Can't import a solution with the same field name but a different Data Type
            url: the-import-of-solution-failed-error-when-importing-solution.md
          - text: Resolve an input string was not in a correct format error
            url: input-string-was-not-in-a-correct-format-error.md
          - text: Resolve an import file is too large to upload error
            url: the-import-file-is-too-large-upload.md
          - text: Resolve an error code 80040203 (Invalid Argument)
            url: error-code-80040203-invalid-argument-error.md

 # Card
  - title: Dynamics 365 client for Outlook
    linkLists:
      - linkListType: how-to-guide
        links:
          - text: Dynamics 365 App for Outlook doesn't show within Outlook
            url: app-does-not-appear-within-outlook.md
          - text: Resolve a something went wrong during sign-in error
            url: something-went-wrong-during-sign.md

 # Card
  - title: Email and Office Integration
    linkLists:
      - linkListType: how-to-guide
        links:
          - text: Resolve an email can't be received because license is invalid error
            url: email-cannot-be-received-because-license-is-invalid-error.md
          - text: Resolve a you don't have required privilege (prvReadOrganization) error
            url: privilege-error-occurs-when-using-dynamics-365-app-for-outlook.md
          - text: Resolve an account does not have permission to impersonate requested user error
            url: the-account-does-not-have-permission-to-impersonate-the-requested-user-error.md

 # Card
  - title: Sales Hub
    linkLists:
      - linkListType: how-to-guide
        links:
          - text: Troubleshoot issues with products
            url: troubleshoot-products-issues.md
          - text: Troubleshoot issues with automatic generation of contact or company-related fields
            url: troubleshoot-lead-form-auto-generated-contact-company-fields.md
          - text: Troubleshoot issues with table views
            url: troubleshoot-table-views-issues.md

 # Card
  - title: Teams Integration
    linkLists:
      - linkListType: how-to-guide
        links:
          - text: Can't enable Teams dialer
            url: cannot-enable-dialer.md
          - text: Customers can't hear a seller 
            url: seller-voice-unheard-by-other-customer.md
          - text: Duplicate phone calls in Sales accelerator
            url: duplicate-phone-calls.md
          - text: Fail to call through contact, account, or lead records
            url: fail-to-call-through-contact-account-lead.md
          - text: Seller can't hear customers
            url: cannot-hear-other-customer.md
          - text: Seller can't make phone calls to PSTN
            url: cannot-make-phone-calls-to-pstn.md
          - text: Troubleshoot Microsoft Teams chat integration with Dynamics 365
            url: troubleshoot-dynamics365-embedcollab-issues.md
          - text: Teams dialer basic troubleshooting
            url: dialer-basic-troubleshooting.md
          - text: Teams dialer isn't visible in custom app
            url: dialer-not-available-in-custom-app.md
          - text: Teams dialer isn't visible in the Sales Hub
            url: dialer-not-visible-in-sales.md

# Card
  - title: Documentation and training
    linkLists:
      - linkListType: reference
        links:
          - text: Dynamics 365 Sales documentation
            url: /dynamics365/sales/help-hub
          - text: Dynamics 365 Sales training
            url: /training/dynamics365/sales
          - text: Dynamics 365 Community
            url: https://community.dynamics.com/