phone-number-management-for-canada.md

title	titleSuffix	description	author	manager	services	ms.author	ms.date	ms.topic	ms.service	ms.custom
Phone Number Management for Canada	An Azure Communication Services concept document	Learn about subscription Eligibility and Number Capabilities for PSTN and SMS Numbers in Canada.	krkutser	rcole	azure-communication-services	krkutser	03/30/2023	conceptual	azure-communication-services	references_regions

Phone number management for Canada

Use the below tables to find all the relevant information on number availability, eligibility and restrictions for phone numbers in Canada.

Number types and capabilities availability

Number Type	Send SMS	Receive SMS	Make Calls	Receive Calls
Toll-Free	General Availability	General Availability	General Availability	General Availability*
Local	-	-	General Availability	General Availability*
Short code	General Availability	General Availability	-	-

* Please refer to Inbound calling capabilities page for details.

Subscription eligibility

To acquire a phone number, you need to be on a paid Azure subscription. Phone numbers can't be acquired by Azure free credits. Also, due to regulatory reasons phone number availability is dependent on your Azure subscription billing location.

More details on eligible subscription types are as follows:

Number Type	Eligible Azure Agreement Type
Toll-Free and Local (Geographic)	Modern Customer Agreement (Field and Customer Led), Modern Partner Agreement (CSP), Enterprise Agreement*, Pay-As-You-Go
Short-Codes	Modern Customer Agreement (Field Led), Enterprise Agreement**, Pay-As-You-Go
Alphanumeric Sender ID	Modern Customer Agreement (Field Led and Customer Led), Modern Partner Agreement (CSP), Enterprise Agreement**, Pay-As-You-Go

** Applications from all other subscription types are reviewed and approved on a case-by-case basis. Reach out to acstns@microsoft.com for assistance with your application.

Azure subscription billing locations where Canada phone numbers are available

Country/Region
Australia
Canada
Denmark
France
Germany
Ireland
Italy
Japan
Netherlands
Puerto Rico
Spain
Sweden
United Kingdom
United States

[!INCLUDE Azure Prepayment]

Find information about other countries/regions

[!INCLUDE Country Dropdown]

Next steps

For more information about Azure Communication Services' telephony options, see the following pages:

• Learn more about Telephony
• Get a Telephony capable phone number