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title description services author ms.service ms.subservice ms.topic ms.custom ms.date ms.author zone_pivot_groups
Tutorial to return Azure Data Box
In this tutorial, learn how to return Azure Data Box, including shipping the device, verifying data upload to Azure, and erasing data from Data Box.
databox
stevenmatthew
databox
pod
tutorial
references_regions
07/16/2024
shaas
data-box-shipping

::: zone target="docs"

Tutorial: Return Azure Data Box and verify data has been uploaded to Azure

::: zone-end

::: zone target="chromeless"

Return Data Box and verify data upload to Azure

::: zone-end

::: zone target="docs"

This tutorial describes how to return Azure Data Box and verify the data uploaded to Azure.

In this tutorial, you will learn about topics such as:

[!div class="checklist"]

  • Prerequisites
  • Ship Data Box to Microsoft
  • Verify data upload to Azure
  • Erasure of data from Data Box

Prerequisites

Before you begin, make sure:

::: zone-end

Ship Data Box back

Based on the region where you're shipping the device, the procedure is different. In many countries/regions, you can use Microsoft managed shipping or self-managed shipping.

::: zone pivot="americas"

If using Microsoft managed shipping, follow these steps.

Shipping in Americas

US & Canada

[!INCLUDE data-box-shipping-in-us-canada]

::: zone-end

::: zone pivot="europe"

If using Microsoft managed shipping, follow these steps.

Shipping in Europe

EU

[!INCLUDE data-box-shipping-in-eu]

If you're shipping back to Azure datacenters in Germany or Switzerland, you can also use self-managed shipping.

UK

[!INCLUDE data-box-shipping-in-uk]

Norway

[!INCLUDE data-box-shipping-in-norway]

::: zone-end

::: zone pivot="asia"

If using Microsoft managed shipping, follow these steps.

Shipping in Asia

Japan

[!INCLUDE data-box-shipping-in-japan]

Singapore

[!INCLUDE data-box-shipping-in-singapore]

Hong Kong Special Administrative Region

[!INCLUDE data-box-shipping-in-hk]

Korea

[!INCLUDE data-box-shipping-in-korea]

UAE

[!INCLUDE data-box-shipping-in-uae]

India

[!INCLUDE data-box-shipping-in-india]

::: zone-end

::: zone pivot="australia"

If using Microsoft managed shipping, follow these steps.

Shipping in Australia

Australia

[!INCLUDE data-box-shipping-in-australia]

::: zone-end

::: zone pivot="africa"

If using Microsoft managed shipping, follow these steps.

Shipping in Africa

S Africa

[!INCLUDE data-box-shipping-in-sa]

::: zone-end

Self-managed shipping

Self-managed shipping is available as an option when you Order Azure Data Box. For detailed steps, see Use self-managed shipping.

[!INCLUDE data-box-shipping-regions]

[!INCLUDE data-box-shipping-self-managed]

::: zone pivot="americas"

Shipping in Brazil

To schedule a device return in Brazil, send an email to adbops@microsoft.com with the following information:

Subject: Request Azure Data Box Disk drop-off for order: <ordername>

- Order name
- Contact name of the person who will drop off the Data Box Disk (A government-issued photo ID will be required to validate the contact’s identity upon arrival.) 
- Inbound Nota Fiscal (A copy of the inbound Nota Fiscal will be required at drop-off.)

::: zone-end

::: zone target="chromeless"

Verify data has been uploaded to Azure

[!INCLUDE data-box-verify-upload]

Data erasure from Data Box

Once the upload to Azure is complete, the Data Box erases the data on its disks as per the NIST SP 800-88 Revision 1 guidelines.

::: zone-end

::: zone target="docs"

Verify data has uploaded to Azure

[!INCLUDE data-box-verify-upload-return]

::: zone-end