title | description | ms.date | ms.topic | author | ms.author |
---|---|---|---|---|---|
msdyn_visitorjourney Entity Reference | MicrosoftDocs |
Includes schema information and supported messages for the msdyn_visitorjourney entity. |
03/23/2020 |
reference |
gandhamm |
mgandham |
[!INCLUDEcc-use-with-omnichannel]
Stores each customer action as a record. The actions tracked are before an interaction is initiated. Agents will see the actions for an interaction in the Self Service section of the Active Conversation page, when enabled.
Added by: Omnichannel - Base Patch Solution
Message | Web API Operation | SDK Assembly |
---|---|---|
Assign | PATCH [org URI]/api/data/v9.1/msdyn_visitorjourneies(msdyn_visitorjourneyid) Update ownerid property. |
xref:Microsoft.Crm.Sdk.Messages.AssignRequest |
Create | POST [org URI]/api/data/v9.1/msdyn_visitorjourneies See Create |
xref:Microsoft.Xrm.Sdk.Messages.CreateRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.Create* |
Delete | DELETE [org URI]/api/data/v9.1/msdyn_visitorjourneies(msdyn_visitorjourneyid) See Delete |
xref:Microsoft.Xrm.Sdk.Messages.DeleteRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.Delete* |
GrantAccess | xref:Microsoft.Crm.Sdk.Messages.GrantAccessRequest | |
IsValidStateTransition | xref:Microsoft.Crm.Sdk.Messages.IsValidStateTransitionRequest | |
ModifyAccess | xref:Microsoft.Crm.Sdk.Messages.ModifyAccessRequest | |
Retrieve | GET [org URI]/api/data/v9.1/msdyn_visitorjourneies(msdyn_visitorjourneyid) See Retrieve |
xref:Microsoft.Xrm.Sdk.Messages.RetrieveRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.Retrieve* |
RetrieveMultiple | GET [org URI]/api/data/v9.1/msdyn_visitorjourneies See Query Data |
xref:Microsoft.Xrm.Sdk.Messages.RetrieveMultipleRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.RetrieveMultiple* |
RetrievePrincipalAccess | xref:Microsoft.Crm.Sdk.Messages.RetrievePrincipalAccessRequest | |
RetrieveSharedPrincipalsAndAccess | xref:Microsoft.Crm.Sdk.Messages.RetrieveSharedPrincipalsAndAccessRequest | |
RevokeAccess | xref:Microsoft.Crm.Sdk.Messages.RevokeAccessRequest | |
SetState | PATCH [org URI]/api/data/v9.1/msdyn_visitorjourneies(msdyn_visitorjourneyid) Update statecode and statuscode properties. |
xref:Microsoft.Crm.Sdk.Messages.SetStateRequest |
Update | PATCH [org URI]/api/data/v9.1/msdyn_visitorjourneies(msdyn_visitorjourneyid) See Update |
xref:Microsoft.Xrm.Sdk.Messages.UpdateRequest or xref:Microsoft.Xrm.Sdk.IOrganizationService.Update* |
Property | Value |
---|---|
CollectionSchemaName | msdyn_visitorjourneies |
DisplayCollectionName | Self services |
DisplayName | Self service |
EntitySetName | msdyn_visitorjourneies |
IsBPFEntity | False |
LogicalCollectionName | msdyn_visitorjourneies |
LogicalName | msdyn_visitorjourney |
OwnershipType | UserOwned |
PrimaryIdAttribute | msdyn_visitorjourneyid |
PrimaryNameAttribute | msdyn_displaytitle |
SchemaName | msdyn_visitorjourney |
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- ImportSequenceNumber
- msdyn_displaytitle
- msdyn_endtime
- msdyn_ocliveworkitemid
- msdyn_starttime
- msdyn_type
- msdyn_url
- msdyn_visitorjourneyId
- OverriddenCreatedOn
- OwnerId
- OwnerIdType
- statecode
- statuscode
- TimeZoneRuleVersionNumber
- UTCConversionTimeZoneCode
Property | Value |
---|---|
Description | Sequence number of the import that created this record. |
DisplayName | Import Sequence Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | importsequencenumber |
MaxValue | 2147483647 |
MinValue | -2147483648 |
RequiredLevel | None |
Type | Integer |
Property | Value |
---|---|
Description | Display title of the user navigation record. |
DisplayName | Display Title |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_displaytitle |
MaxLength | 600 |
RequiredLevel | ApplicationRequired |
Type | String |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Time at which the user ended the navigation. |
DisplayName | End time |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_endtime |
RequiredLevel | None |
Type | DateTime |
Property | Value |
---|---|
Description | Unique id of the conversation that is related to the user navigation. |
DisplayName | Conversation id |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_ocliveworkitemid |
RequiredLevel | None |
Targets | msdyn_ocliveworkitem |
Type | Lookup |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Time at which the user started the navigation. |
DisplayName | Start time |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_starttime |
RequiredLevel | None |
Type | DateTime |
Property | Value |
---|---|
Description | Type of the navigation that user performed. |
DisplayName | Type |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_type |
RequiredLevel | None |
Type | Picklist |
Value | Label |
---|---|
192350000 | Page View |
192350001 | Search |
192350002 | KB Article |
192350100 | Custom Action |
Property | Value |
---|---|
Description | URL for the user navigation record. |
DisplayName | URL |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | msdyn_url |
MaxLength | 1000 |
RequiredLevel | None |
Type | String |
Property | Value |
---|---|
Description | Unique identifier for entity instances |
DisplayName | Self service |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | msdyn_visitorjourneyid |
RequiredLevel | SystemRequired |
Type | Uniqueidentifier |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time that the record was migrated. |
DisplayName | Record Created On |
Format | DateOnly |
IsValidForForm | False |
IsValidForRead | True |
IsValidForUpdate | False |
LogicalName | overriddencreatedon |
RequiredLevel | None |
Type | DateTime |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Owner Id |
DisplayName | Owner |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | ownerid |
RequiredLevel | SystemRequired |
Targets | systemuser,team |
Type | Owner |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Owner Id Type |
DisplayName | |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridtype |
RequiredLevel | SystemRequired |
Type | EntityName |
Property | Value |
---|---|
Description | Status of the self service |
DisplayName | Status |
IsValidForCreate | False |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statecode |
RequiredLevel | SystemRequired |
Type | State |
Value | Label | DefaultStatus | InvariantName |
---|---|---|---|
0 | Active | 1 | Active |
1 | Inactive | 2 | Inactive |
Property | Value |
---|---|
Description | Reason for the status of the self service |
DisplayName | Status Reason |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | statuscode |
RequiredLevel | None |
Type | Status |
Value | Label | State |
---|---|---|
1 | Active | 0 |
2 | Inactive | 1 |
Property | Value |
---|---|
Description | For internal use only. |
DisplayName | Time Zone Rule Version Number |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | timezoneruleversionnumber |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
Property | Value |
---|---|
Description | Time zone code that was in use when the record was created. |
DisplayName | UTC Conversion Time Zone Code |
Format | None |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | utcconversiontimezonecode |
MaxValue | 2147483647 |
MinValue | -1 |
RequiredLevel | None |
Type | Integer |
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- msdyn_ocliveworkitemidName
- OwnerIdName
- OwnerIdYomiName
- OwningBusinessUnit
- OwningTeam
- OwningUser
- VersionNumber
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the user who created the record. |
DisplayName | Created By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was created. |
DisplayName | Created On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdon |
RequiredLevel | None |
Type | DateTime |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the delegate user who created the record. |
DisplayName | Created By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | createdonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | createdonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the user who modified the record. |
DisplayName | Modified By |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Property | Value |
---|---|
DateTimeBehavior | UserLocal |
Description | Date and time when the record was modified. |
DisplayName | Modified On |
Format | DateAndTime |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedon |
RequiredLevel | None |
Type | DateTime |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier of the delegate user who modified the record. |
DisplayName | Modified By (Delegate) |
IsValidForForm | True |
IsValidForRead | True |
LogicalName | modifiedonbehalfby |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyname |
MaxLength | 100 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | modifiedonbehalfbyyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Property | Value |
---|---|
Description | |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | msdyn_ocliveworkitemidname |
MaxLength | 200 |
RequiredLevel | None |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Name of the owner |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridname |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Yomi name of the owner |
DisplayName | |
FormatName | Text |
IsLocalizable | False |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owneridyominame |
MaxLength | 100 |
RequiredLevel | SystemRequired |
Type | String |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the business unit that owns the record |
DisplayName | Owning Business Unit |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owningbusinessunit |
RequiredLevel | None |
Targets | businessunit |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the team that owns the record. |
DisplayName | Owning Team |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owningteam |
RequiredLevel | None |
Targets | team |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Unique identifier for the user that owns the record. |
DisplayName | Owning User |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | owninguser |
RequiredLevel | None |
Targets | systemuser |
Type | Lookup |
Added by: Active Solution Solution
Property | Value |
---|---|
Description | Version Number |
DisplayName | Version Number |
IsValidForForm | False |
IsValidForRead | True |
LogicalName | versionnumber |
MaxValue | 9223372036854775807 |
MinValue | -9223372036854775808 |
RequiredLevel | None |
Type | BigInt |
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.
Added by: Active Solution Solution
Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service
[!INCLUDEfooter-include]