title	description	ms.topic	ms.date	author	ms.author
lcw:startChat \| MicrosoftDocs	lcw startChat event (Omnichannel for Customer Service JavaScript API reference)	article	11/10/2021	gandhamm	mgandham

lcw:startChat event (Omnichannel for Customer Service JavaScript API reference)

This event is triggered when a chat is started.

Lcw:startChat is raised when the related startChat() SDK method is called.

When a customer starts a chat, a call is made to the startChat() SDK method. This event is then raised when the startChat() SDK method is called.

Example

window.addEventListener("lcw:startChat", function handleLivechatStartedEvent(){
    // Handle the live chat started event
});