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Dynamics 365 Customer Engagement (on-premises) system requirements and required technologies | Microsoft Docs |
Learn about the system requirements for Dynamics 365 Customer Engagement (on-premises) |
04/12/2019 |
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e2c85d76-2b14-4d80-b6a7-5ea53fafcc8d |
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Mattp123 |
matp |
Microsoft Dynamics 365 Customer Engagement (on-premises) system requirements and required technologies
This [!INCLUDEpn_crm_op_edition] version requires the following software:
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[!INCLUDEpn_ms_Windows_Server_long]. More information: Windows Server operating system
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A [!INCLUDEpn_ms_Windows_Server_long] [!INCLUDEpn_Active_Directory] infrastructure. More information: Active Directory modes
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An [!INCLUDEpn_Internet_Information_Services] website. More information: Internet Information Services (IIS)
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Claims-based security token service (required for Internet-facing deployments). More information: Accessing Microsoft Dynamics 365 Customer Engagement (on-premises) from the internet - Claims-based authentication and IFD requirements
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[!INCLUDEpn_MS_SQL_Server]. More information: SQL Server editions
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[!INCLUDEpn_SQL_Server_Reporting]. More information: Microsoft Dynamics 365 Customer Engagement (on-premises) reporting requirements
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[!INCLUDEpn_Exchange_Server_full] or access to a POP3-compliant email server (required for email tracking)
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[!INCLUDEpn_SharePoint_Server_short] (required for document management)
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Supported device, [!INCLUDEpn_microsoftcrm] app, or web browser, such as later versions of [!INCLUDEpn_Internet_Explorer] or the latest versions of [!INCLUDEtn_Apple_Safari], [!INCLUDEtn_Google_Chrome], and [!INCLUDEtn_Mozilla_Firefox]
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[!INCLUDEpn_MS_Office] for [!INCLUDEpn_crm_for_outlook_full] and other [!INCLUDEpn_office_shortest] integration features
Note
For detailed hardware and software requirements or specific product versions and service pack levels that are supported for this version, see the topics in this section.
For hardware and software requirements of earlier versions, see the following topics.
Important
The optional and dependent products listed here that have reached their mainstream support end date might only receive full support with the [!INCLUDEpn_dyn_365] application. Updates may not be made available if Microsoft determines the issue is caused by the expired product. For more information about product lifecycles, see Select a Product for Lifecycle Information.
Before you install [!INCLUDEpn_microsoftcrm], review the articles in this section, which provide detailed information about the products and technologies that are required or optional and supported configurations.
Microsoft Dynamics 365 Server hardware requirements
Software requirements for Microsoft Dynamics 365 Server
Supported web browsers and mobile devices
Planning Your Deployment of Microsoft Dynamics 365 Customer Engagement (on-premises)
Dynamics 365 for Outlook Administrator Guide
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