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title description author ms.date ms.topic ms.author ms.reviewer ms.custom
Use Teams mobile to annotate in a user's environment (preview)
Use Microsoft Teams mobile to annotate in a Dynamics 365 Field Service environment.
annitachow
04/16/2024
how-to
anchow
v-wendysmith
bap-template

Use Teams mobile to annotate in a user's environment (preview)

[!INCLUDE public-preview-banner-include]

You can annotate in calls with Microsoft Teams mobile users if you have a Dynamics 365 Guides, Remote Assist, or Field Service licenses. Microsoft Teams desktop users can annotate in a mobile user's space. Use the Spatial Annotations toolbar in Teams to add annotations.

[!INCLUDE public-preview-banner-note]

  1. While in a Teams mobile call, select Spatial Annotations.

    :::image type="content" source="../field-service/media/teams-mobile-spatial-annotations.png" alt-text="Screenshot of Teams on a mobile phone showing the Spatial Annotations selection":::

  2. Use the Spatial Annotations toolbar to place arrows or draw in your space for other callers to see or annotate in another user's space.

    Button Description
    :::image type="icon" source="../field-service/media/calling-annotations-teams-arrow-button.png"::: Add an arrow. To add an arrow, tap where you want to place the arrow. To control the direction of the arrow, tap, hold, and rotate the arrow until it's facing the desired direction. To change the size of the arrow, tap, hold, and drag to the size you want. Release to lock the arrow in place.
    :::image type="icon" source="../field-service/media/calling-annotations-teams-ink-button.png"::: Add ink (draw).
    :::image type="icon" source="../field-service/media/calling-annotations-teams-color-button.png"::: Change the arrow or ink color.
    :::image type="icon" source="../field-service/media/calling-annotations-teams-undo-button.png"::: Undo the most recent annotation you added.
    :::image type="icon" source="../field-service/media/calling-annotations-teams-erase-all-button.png"::: To delete all annotations that you added, select this button, and then select Delete Annotations. This action doesn't clear annotations made by other users.

    [!NOTE] Each call participant can only undo and delete their own annotations.

  3. When you’re done annotating, close the toolbar. All annotations persist even after you stop editing.