field-service-get-help.md

title	description	ms.date	ms.topic	author	ms.author
Submit a support request	Learn how to submit support requests for Dynamics 365 Field Service.	10/26/2021	article	jshotts	jasonshotts

Submit a support request

Create a support request to get help from a Microsoft representative if you encounter an issue with Dynamics 365 Field Service or Resource Scheduling.

Try the following before submitting a support request to resolve the issue.

• Search the Field Service documentation.
• Check out the community forum.
• Run Solution Health Hub to run diagnostic tests on your environment (system administrators only).

Follow the instructions below to create a support request.

Go to the Power Platform admin center

Go to the Power Platform admin center located at https://admin.powerplatform.microsoft.com/support.

Sign in with the username and password you use to sign into Field Service.

Go to the Help + support section in the left navigation pane.

Create a new support request

Select +New support request in the top left.

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Enter details and submit

Enter relevant details about your support request.

For What product were you using when the issue occurred?, select Dynamics 365 Customer Engagement.

For Problem type, select Field Service app.

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Still need help? Contact us!

Contact us to chat with or call Microsoft Dynamics 365 support.