| title | description | ms.date | ms.topic | author | ms.author | search.audienceType | ms.custom | ||
|---|---|---|---|---|---|---|---|---|---|
Integrate with external applications and web applications using UII | MicrosoftDocs |
Get an overview about using UII to integrate with external applications and web applications in Unified Service Desk. |
06/27/2024 |
article |
gandhamm |
mgandham |
|
evergreen |
Use the [!INCLUDEpn_user_inteface_integration_uii] hosted application to host your external application or a web application in [!INCLUDEpn_unified_service_desk]. To host an external or web application in [!INCLUDEpn_unified_service_desk], you configure a hosted control of type CCA Hosted Application, and then select Web Hosted Application or External Hosted Application from the Hosted Application list. [!INCLUDEproc_more_information] UII Hosted Applications
For information about hosting external applications or web applications in [!INCLUDEpn_unified_service_desk], see steps 1 through 3 in Walkthrough: Create a UII Application Adapter and Walkthrough: Create a UII Web Application Adapter.
You can use the [!INCLUDEpn_user_inteface_integration_uii] adapters (application and web) to facilitate interaction with the external applications that are hosted in [!INCLUDEpn_unified_service_desk]. For information about how to create and use [!INCLUDEpn_user_inteface_integration_uii] adapters, see Walkthrough: Create a UII Application Adapter and Walkthrough: Create a UII Web Application Adapter.
You can also create and use [!INCLUDEpn_user_inteface_integration_uii] hosted controls in [!INCLUDEpn_unified_service_desk]. [!INCLUDEpn_user_inteface_integration_uii] hosted controls are hybrid hosted controls that are different from the predefined [!INCLUDEpn_unified_service_desk] hosted controls, and are typically used to add advanced functionality to [!INCLUDEpn_unified_service_desk]. To use a [!INCLUDEpn_user_inteface_integration_uii] hosted control in [!INCLUDEpn_unified_service_desk], you configure a hosted control of type CCA Hosted Application, and then select Hosted Control from the Hosted Application list. For more information about creating a [!INCLUDEpn_user_inteface_integration_uii] hosted control and using it in [!INCLUDEpn_unified_service_desk], see Use UII hosted controls with Unified Service Desk.
Create and manage UII hosted applications
Use UII adapters to interact with external and web applications
Use UII hosted controls with Unified Service Desk
Walkthrough: Create a UII Application Adapter
Walkthrough: Create a UII Web Application Adapter
Walkthrough: Create a UII Windows Forms Hosted Control
Walkthrough: Create a UII WPF Hosted Control
Unified Service Desk Hosted Controls
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