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Overview of end-to-end business processes in Dynamics 365
Get an overview of the end-to-end scenarios that Dynamics 365 supports, and which organizations often look for.
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overview
11/22/2023
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Overview of end-to-end scenarios and business processes in Dynamics 365

Dynamics 365 supports many different industries and types of organizations. In this section, we provide an overview of end-to-end scenarios that organizations often look for. Dynamics 365 is a suite of applications that are designed to help organizations meet the organizational goals aligned to various business processes in specific industries.

[!INCLUDE daf-business-process-def] In our articles, we illustrate this sequence of steps in flowcharts.

Tip

For an introduction to our project with the business process documentation, see About the business process guide. For an explanation of abbreviations that we use in this section, see Business processes, steps, and how to find things. For an overview of business terms, see Glossary of terms in Dynamics 365 business processes.

Overview

The following table provides links to the introduction, overview, and list of business process areas for each end-to-end scenario that we've documented.

End to end scenario Introduction Overview Business process areas
Acquire to dispose Introduction End-to-end overview Areas
Administer to operate Introduction End-to-end overview
Case to resolution Introduction End-to-end overview Areas
Concept to market Introduction End-to-end overview Areas
Design to retire Introduction End-to-end overview Areas
Forecast to plan overview Introduction End-to-end overview Areas
Hire to retire Introduction End-to-end overview Areas
Inventory to deliver Introduction End-to-end overview Areas
Order to cash Introduction End-to-end overview Areas
Plan to produce Introduction End-to-end overview Areas
Procure to pay Introduction End-to-end overview Areas
Project to profit Introduction End-to-end overview Areas
Prospect to quote Introduction End-to-end scenario Areas
Record to report Introduction End-to-end overview Areas
Service to cash Introduction End-to-end overview Areas

Next steps

Drill into each business process area to learn more about it. Navigate the content through links in the different articles, or use the navigation panel to the left (or in the top right corner if you're on a mobile device).

If you see a placeholder rather than an actual article, it's because more content is coming. Learn more at About the business process guide.