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title description author ms.topic ms.devlang ms.search.keywords ms.date ms.author ms.reviewer
Managing Production and Sandbox Environments
Use the Business Central administration center to manage your tenant environments, both sandbox and production environments. Create new environments, or restore point-in-time backups.
jswymer
conceptual
al
administration, tenant, admin, environment, sandbox, restore, backup
05/31/2024
jswymer
jswymer

Managing Production and Sandbox Environments in the Admin Center

[!INCLUDEazure-ad-to-microsoft-entra-id]

The Environments tab of the [!INCLUDEprodadmincenter] provides you with an overview of the [!INCLUDEprod_short] production and sandbox environments for the tenant, and you can manage updates for each environment.

[!div class="mx-imgBorder"] Business Central Admin Center.

Viewing details for an environment

In the environments list, you can view more details by choosing the link in the Name column.

[!div class="mx-imgBorder"] View details about an environment.

Linked Power Platform environment

A [!INCLUDEprod_short] environment can be linked to a Power Platform environment of the same type (production or sandbox) in the same Azure Geo. Setting up a link to a Power Platform environment lets the [!INCLUDEprod_short] environment inherit selected settings from the Power Platform environment and provides a default target environment when setting up features that integrate [!INCLUDEprod_short] with Power Platform and other Dynamics 365 products. Links between [!INCLUDEprod_short] environments and Power Platform environments are exclusive; it is not possible to simultaneously link multiple [!INCLUDEprod_short] environments to a single Power Platform environment or vice versa. Only users that have permissions allowing them to update the properties of the targeted Power Platform environment can link a [!INCLUDEprod_short] environment to it.

Note

Currently, the only setting administered in the Power Platform Admin Center that can be inherited on the linked [!INCLUDEprod_short] environment is Customer Lockbox.

When a link exists between a [!INCLUDEprod_short] environment and a Power Platform environment several environment lifecycle operations are blocked on the Power Platform environment. The [!INCLUDEprod_short] environment cannot be deleted if it's linked to a Power Platform environment. For environment lifecycle operations on the [!INCLUDEprod_short] environment that create a new environment, such as Copy and Restore, the target environment will not be linked to a Power Platform environment as part of the operation. The target environment can be linked to a different Power Platform environment after the operation that creates the environment completes.

It is possible to unlink the [!INCLUDEprod_short] environment from the Power Platform environment from the [!INCLUDEprodadmincenter]. Unlinking an environment disables any settings the [!INCLUDEprod_short] environment inherits from the Power Platform environment, but does not disable any integrations set up between the two environments (for example Power Automate flows created from the [!INCLUDEprod_short] environment or data integration with Dynamics 365 Sales or Dynamics 365 Field Service). Environments that have been unlinked can be relinked to the same or different environments from the [!INCLUDEprodadmincenter].

Types of environments

You can create environments of different types. Choose the type of environment based on what you need it for. For more information, see Production and Sandbox Environments.

Production environments

[!INCLUDE admin-env-prod]

[!INCLUDE admin-suspended]

[!INCLUDE admin-env-quota]

Sandbox environments

[!INCLUDE admin-env-sandbox]

[!INCLUDE admin-env-quota]

Pre-sales performance evaluation

[!INCLUDE perf-demo]

Create a new environment

The [!INCLUDEprodadmincenter] provides an easy method for creating environments for the tenant. For example, you've been using a production environment for training purposes, and you've decided to start using [!INCLUDE prod_short] to run the business. You can, in this case, delete the original production environment and then create a new production environment.

[!INCLUDE admin-env-quota]

You can create new environments that are either production environments or sandboxes. You can also copy an existing environment. For more information, see Copy a Production or Sandbox Environment.

To create a new environment that isn't a copy of an existing environment

  1. In the navigation pane on the left side of the [!INCLUDEprodadmincenter], select Environments, then select the New action on the action ribbon.

  2. In the Create Environment pane, specify a name for the new environment.

  3. In the Environment Type list, choose Production or Sandbox.

  4. In the Application family field, specify the type of solution that this environment is based on if it isn't [!INCLUDE prod_short].

  5. In the Country list, select the country for the environment. The specified country determines the localization for the environment and the Azure region in which the environment is created and stored.

    [!NOTE] The new environment will be created with a default update window that guarantees future updates won't run between 8:00 PM and 6:00 AM local time for the environment country. This update window can be changed after the environment has been created. For more information, see Managing Updates in the Business Central Admin Center.

  6. In the Version list, specify the relevant application version for the new environment if more than one version is available.

  7. Choose the Create action.

Note

The new environment won't be accessible until the State shows Active.

New production environments are based on the latest production version of [!INCLUDEprod_short]. New sandboxes are based on the specified version.

Important

Make sure that you understand the limitations of a sandbox before you create a new sandbox environment. For more information, see the Sandbox environments section.

To delete an environment, choose the environment on the Environments tab of the [!INCLUDEprodadmincenter], and then choose Delete on the action ribbon.

Selecting a version for a new sandbox environment

If you create a sandbox that isn't a copy of an existing environment, you must specify an application version for the new environment. The version list will show the latest production version, which is the version used for new production environments.

The version list may also have one or more preview versions. Preview versions are early release candidates of upcoming releases of [!INCLUDEprod_short] that are made available specifically for sandbox environments. This list gives you access to review new functionality, validate extension compatibility, and other general testing of the upcoming release.

When you create a sandbox environment on a preview version, the environment will automatically be updated to new preview versions when they become available. However, the environment won't be updated to the production version. Once a sandbox environment is on a preview version, it must stay on a preview version until it's deleted. The environment can also be deleted if an update between preview versions fails. We recommend that preview versions are used only for temporary testing of an upcoming release.

Log of administrative operations

The Operations section of [!INCLUDE prodadmincenter] provides a log of operations that internal administrators and delegated administrators from the partner have made in the [!INCLUDE prodadmincenter] or through the admin center API. Use this log to see which operations were created and when. You can also access detailed error messages in this log, should any operation fail.

Operations

Currently, the log includes the following operations:

Type Description Admin center API Extension Management Page
Copy environment An environment was created from a copy of another environment. See... See...
Create environment A new environment was created See... See...
Soft delete environment An environment was soft deleted. See... See...
Recovered environment A deleted environment was recovered. See... See...
Delete environment An environment was permanently deleted. See... See...
Modify environment One of the following operations was done on an environment:
  • Set update window
  • Set Application Insights connection string
  • Set security group
  • Clear security group
  • Reschedule update
  • Set access with Microsoft 365 licenses.
See update management...

See telemetry...

See manage access...
See environment settings...
Move environment An environment was moved to another Microsoft Entra organization. See...
Rename environment Environment was renamed. See... See...
Restart environment Environment was restarted See...
Update environment An environment is updated to a newer version. See... See...
Environment app hotfix A hotfix was applied to the app by using the App Management API. See...
Environment app install App was installed by using the tenant's Extension Management page or the API install endpoint. See... See...
Environment app uninstall App was uninstalled by using the tenant's Extension Management page or the API uninstall endpoint. See... See...
Environment app update App was updated either by the Admin Center or API update endpoint. See... See...

Retention period

The operations are kept for 180 days, after which they're deleted.

See also

Managing Tenant Notifications
Managing Apps
Updating Environments
Managing Sessions
Copy a Production or Sandbox Environment
Rename Environments
Restoring an Environment
Move an Environment to another Microsoft Entra organization
Introduction to automation APIs The Business Central Administration Center