ui-mobile-faq.yml

### YamlMime:FAQ
metadata:
  title: Mobile Apps FAQ
  description: See answers to frequently asked questions about using Business Central on your phone or tablet.
  author: brentholtorf
  ms.topic: faq
  ms.service: dynamics-365-business-central
  ms.search.keywords: phone, tablet
  ms.date: 03/18/2024
  ms.author: bholtorf
  ms.reviewer: jswymer 
  ms.custom: bap-template 
title: Mobile Apps FAQ
summary: |
  This article answers questions that our advanced users often ask about the mobile apps for [!INCLUDE [prod_short](includes/prod_short.md)].  
  

sections:
  - name: Ignored
    questions:
      - question: |
          Is there an app for my device?
        answer: |
          Probably! Install the [!INCLUDE[prod_short](includes/prod_short.md)] app on your mobile device by downloading the app from the Windows Store, App Store, or Google Play.
          
          - [Windows Store](https://go.microsoft.com/fwlink/?LinkId=734848) (PC only)
          - [App Store](https://go.microsoft.com/fwlink/?LinkId=734847)
          - [Google Play](https://go.microsoft.com/fwlink/?LinkId=734849)
          
      - question: |
          Is it the same experience in the apps as in the browser?
        answer: |
          No, not exactly. For example, we show only the **Home** activity group due to the limited screen size on mobile devices. Similarly, the keyboard shortcuts are not available because you mainly use touch rather than a keyboard to navigate on mobile devices.
          
          The following table describes some of the most common differences and limitations that you might experience when using [!INCLUDE [prod_short](includes/prod_short.md)] on mobile devices, compared to the browser.
          
          | Concept | On tablets | On phones | Example from the browser |
          |--|--|--|--|
          | Activity groups | Only the **Home** activity group is shown. | Only the **Home** activity group is shown. | **Home** and **Posted Documents** on the `Sales Order Processor` Role Center. |  |
          | Selecting multiple records in lists | Not available. | Not available. | <kbd>Ctrl</kbd>+<kbd>A</kbd> or <kbd>Ctrl</kbd>+<kbd>Click</kbd> on rows in a list in the browser. |
          | Actions in the action bar | Only Promoted actions are shown. | Only Promoted actions are shown. |  |
          | Advanced filters | No column-specific filtering is available. | No column-specific filtering is available. | On the `Customer` list page. |
          | Role Explorer | Not available yet. | Not available yet. | Go to [Finding Pages with the Role Explorer](ui-role-explorer.md). |
          | Fields in FastTabs | Fields in FastTabs on list pages are not shown. Only the repeater control is shown in the content area of the page. | Not available. |  |
          | Select from full list | Not available on lookups. Users are not able to run actions on a lookup page, and they cannot access the full set of records. | Not available on lookups. Users are not able to run actions on a lookup page, and they cannot access the full set of records. | On the `Item Card` when selecting the **Base Units of Measure**. |
          | Search across list columns | Partly supported. Search will not include FlowFields. | Partly supported. Search will not include FlowFields. | Go to examples on the `Customers` list page. |
          | Lookups | Available. | Available, with the difference that advanced and simple lookups behave similarly on the phone. The lookup will not bring up the card, show FactBoxes, or any field groups. | Go to examples on the `Customer Card` page. |
          | Matrix controls | Not available. | Not available. | Go to example in `G/L Budget`. |
          | File download | Available. Cannot download multiple files at the same time. | Available. Cannot download multiple files at the same time. | `Trial Balance` report in the **Print to Excel** check box. |
          | Lists | Available. | Available, with the difference that these are displayed in a brick layout. | Customers or Sales Orders pages. |
          | Indentation in repeater controls | Available. | Not available. The repeater control will be rendered as a regular flat brick layout. | Chart of Accounts and Contacts List pages. |
          | Automatic input focus on first editable field of a page | Not available. | Not available. | `Customer Card` page.<BR /><BR />In the browser, focus will automatically be on the first editable field (such as the `Name` field), enabling you to change the value right away.<BR /><BR />In the tablet and phone apps, this field will not be in focus; instead, you will have to manually select the field first in order to make changes.|
          
      - question: |
          Is it the same experience on tablets and phones?
        answer: |
          Almost, but not quite. Go to the list in the [Is it the same experience in the apps as in the browser?](#is-it-the-same-experience-in-the-apps-as-in-the-browser-) section.  
          
      - question: |
          Can I connect the app to our on-premises solution?
        answer: |
          Yes, you can! It's a slightly different way to signing in, that's all. For more information, Go to [Use Business Central on-premises?](install-mobile-app.md#use-business-central-on-premises).  

      - question: |
          Can a guest user use the app to access our Business Central solution?
        answer: |
          No. Guest users are invited users from a different Microsoft Entra tenant than yours. In this case, the app will authenticate to the guest user's primary Microsoft Entra tenant and try to open the Business Central endpoint on that tenant instead of yours.  

additionalContent: |

  ## See also

  [Getting Business Central on Your Mobile Device](install-mobile-app.md)  
  [Install the Business Central App for Microsoft Teams](across-install-app-for-teams.md)  

  [!INCLUDE[footer-include](includes/footer-banner.md)]