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howto-mfa-userdevicesettings.yml
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howto-mfa-userdevicesettings.yml
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### YamlMime:HowTo
---
metadata:
title: Manage authentication methods for Microsoft Entra multifactor authentication
description: Learn how you can configure Microsoft Entra user settings for Microsoft Entra multifactor authentication
author: justinha
ms.author: justinha
manager: amycolannino
ms.reviewer: jupetter
ms.date: 08/29/2023
ms.service: entra-id
ms.subservice: authentication
ms.topic: how-to
ms.custom:
- ge-structured-content-pilot
title: |
Manage user authentication methods for Microsoft Entra multifactor authentication
introduction: |
Users in Microsoft Entra ID have two distinct sets of contact information:
- Public profile contact information, which is managed in the user profile and visible to members of your organization. For users synced from on-premises Active Directory, this information is managed in on-premises Windows Server Active Directory Domain Services.
- Authentication methods, which are always kept private and only used for authentication, including multifactor authentication. Administrators can manage these methods in a user's authentication method blade and users can manage their methods in Security Info page of MyAccount.
When managing Microsoft Entra multifactor authentication methods for your users, Authentication administrators can:
- Add authentication methods for a specific user, including phone numbers used for MFA.
- Reset a user's password.
- Require a user to re-register for MFA.
- Revoke existing MFA sessions.
- Delete a user's existing app passwords
prerequisites:
summary: |
Microsoft Entra multifactor authentication, which is enabled by default.
procedureSection:
- title: |
Add authentication methods for a user
summary: |
You can add authentication methods for a user by using the Microsoft Entra admin center or Microsoft Graph.
> [!NOTE]
> For security reasons, public user contact information fields should not be used to perform MFA. Instead, users should populate their authentication method numbers to be used for MFA.
:::image type="content" source="media/howto-mfa-userdevicesettings/add-authentication-method-detail.png" alt-text="Screenshot of add authentication methods from the Microsoft Entra admin center.":::
To add authentication methods for a user in the Microsoft Entra admin center:
1. Sign in to the [Microsoft Entra admin center](https://entra.microsoft.com) as at least an [Authentication Administrator](~/identity/role-based-access-control/permissions-reference.md#authentication-administrator).
1. Browse to **Identity** > **Users** > **All users**.
1. Choose the user for whom you wish to add an authentication method and select **Authentication methods**.
1. At the top of the window, select **+ Add authentication method**.
- Select a method (phone number or email). Email may be used for self-password reset but not authentication. When adding a phone number, select a phone type and enter phone number with valid format (such as `+1 4255551234`).
- Select **Add**.
> [!NOTE]
> The preview experience allows administrators to add any available authentication methods for users, while the original experience only allows updating of phone and alternate phone methods.
### Manage methods using PowerShell
Install the Microsoft.Graph.Identity.Signins PowerShell module using the following commands.
code: |
```powershell
Install-module Microsoft.Graph.Identity.Signins
Connect-MgGraph -Scopes "User.Read.all","UserAuthenticationMethod.Read.All","UserAuthenticationMethod.ReadWrite.All"
Select-MgProfile -Name beta
```
List phone based authentication methods for a specific user.
```powershell
Get-MgUserAuthenticationPhoneMethod -UserId balas@contoso.com
```
Create a mobile phone authentication method for a specific user.
```powershell
New-MgUserAuthenticationPhoneMethod -UserId balas@contoso.com -phoneType "mobile" -phoneNumber "+1 7748933135"
```
Remove a specific phone method for a user
```powershell
Remove-MgUserAuthenticationPhoneMethod -UserId balas@contoso.com -PhoneAuthenticationMethodId 00aa00aa-bb11-cc22-dd33-44ee44ee44ee
```
Authentication methods can also be managed using Microsoft Graph APIs. For more information, see [Authentication and authorization basics](/graph/auth/auth-concepts).
- title: |
Manage user authentication options
summary: |
[!INCLUDE [portal updates](~/includes/portal-update.md)]
If you're assigned the *Authentication Administrator* role, you can require users to reset their password, re-register for MFA, or revoke existing MFA sessions from their user object. To manage user settings, complete the following steps:
steps:
- |
Sign in to the [Microsoft Entra admin center](https://entra.microsoft.com) as at least an [Authentication Administrator](~/identity/role-based-access-control/permissions-reference.md#authentication-administrator).
- |
Browse to **Identity** > **Users** > **All users**.
- |
Choose the user you wish to perform an action on and select **Authentication methods**. At the top of the window, then choose one of the following options for the user:
- **Reset password** resets the user's password and assigns a temporary password that must be changed on the next sign-in.
- **Require re-register MFA** deactivates the user's hardware OATH tokens and deletes the following authentication methods from this user: phone numbers, Microsoft Authenticator apps and software OATH tokens. If needed, the user is requested to set up a new MFA authentication method the next time they sign in.
- **Revoke MFA sessions** clears the user's remembered MFA sessions and requires them to perform MFA the next time it's required by the policy on the device.
:::image type="content" source="media/howto-mfa-userdevicesettings/manage-authentication-methods-in-azure.png" alt-text="Screenshot of manage authentication methods from the Microsoft Entra admin center.":::
- title: |
Delete users' existing app passwords
summary: |
For users that have defined app passwords, administrators can also choose to delete these passwords, causing legacy authentication to fail in those applications. These actions may be necessary if you need to provide assistance to a user, or need to reset their authentication methods. Non-browser apps that were associated with these app passwords will stop working until a new app password is created.
To delete a user's app passwords, complete the following steps:
steps:
- |
Sign in to the [Microsoft Entra admin center](https://entra.microsoft.com) as at least an [Authentication Administrator](~/identity/role-based-access-control/permissions-reference.md#authentication-administrator).
- |
Browse to **Identity** > **Users** > **All users**.
- |
Select **Multifactor authentication**. You may need to scroll to the right to see this menu option. Select the example screenshot below to see the full window and menu location:
[](media/howto-mfa-userstates/selectmfa.png#lightbox)
- |
Check the box next to the user or users that you wish to manage. A list of quick step options appears on the right.
- |
Select **Manage user settings**, then check the box for **Delete all existing app passwords generated by the selected users**, as shown in the following example:
- |
Select **save**, then **close**.
relatedContent:
- text: Configure Microsoft Entra multifactor authentication settings
url: howto-mfa-mfasettings.md
- text: User guide for Microsoft Entra multifactor authentication
url: https://support.microsoft.com/account-billing/how-to-use-the-microsoft-authenticator-app-9783c865-0308-42fb-a519-8cf666fe0acc