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oem-registration.md

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title description ms.service ms.subservice ms.localizationpriority author ms.author ms.reviewer manager ms.date ms.topic ms.collection appliesto
Windows Autopilot OEM registration process
How OEMs add devices to Windows Autopilot.
windows-client
itpro-deploy
medium
frankroj
frankroj
jubaptis
aaroncz
06/28/2024
how-to
M365-modern-desktop
m365initiative-coredeploy
tier2

OEM registration

Device registration process

When devices are purchased from an OEM, the OEM can automatically register the devices with the Windows Autopilot. For the list of OEMs that support registration, see the Participant device manufacturers and resellers section of the Windows Autopilot page.

Note

While the hardware hashes, also known as hardware IDs, are generated as part of the OEM device manufacturing process, the hardware hashes aren't normally provided directly to customers or Cloud Solution Partners (CSPs). Instead, the OEM should register devices on the customer's behalf. In cases where CSPs register devices, OEMs might provide PKID information to those partners to support the device registration process.

OEMs must follow device guidelines for Windows Autopilot devices.

Service data

Microsoft manages and maintains Windows Autopilot. This service provides the backend database that associates hardware hashes with customer tenants. When an OEM registers devices for a customer, they're writing that data to this database and not directly to the customer's tenant. No permissions to the customer's tenant are granted or required for OEMs to register devices on the customer's behalf.

Customer consent

Before an OEM can register devices for an organization, the organization must grant the OEM permission to do so. The OEM begins this process with approval granted by a Microsoft Entra Global Administrator from the organization. For more information, see OEM authorization.

Important

Microsoft recommends using roles with the fewest permissions. Using lower permissioned accounts helps improve security for an organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when an existing role can't be used.

Microsoft Surface registration

For Surface devices, see Surface registration support for Windows Autopilot.

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