title | description | keywords | author | ms.author | manager | ms.date | ms.topic | ms.service | ms.subservice | ms.localizationpriority | ms.reviewer | ms.suite | search.appverid | ms.custom | ms.collection | ||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Sync devices with Microsoft Intune |
Synchronize devices that are registered or managed with Microsoft Intune to get the latest policies and actions. Includes the steps to sync by using the Azure portal, and lists the error codes that can be retried. |
Smritib17 |
smbhardwaj |
dougeby |
01/11/2024 |
how-to |
microsoft-intune |
remote-actions |
high |
ems |
MET150 |
intune-azure |
|
The Sync device action forces the selected device to immediately check in with Intune. When a device checks in, it immediately receives any pending actions or policies assigned to it. This feature can help you immediately validate and troubleshoot policies you're assigned to, without waiting for the next scheduled check-in.
- Windows
- iOS
- macOS
- Android (Device administrator and personally owned work profile only)
[!INCLUDE android_device_administrator_support]
- Sign in to the Microsoft Intune admin center.
- Select Devices > All devices.
- In the list of devices you manage, select a device to open its Overview pane, and then select Sync.
- To confirm, select Yes.
You can find standard Intune policy check-in frequencies in the Refresh cycle times.
When an administrator runs the Sync device action, iOS/iPadOS and Android apps that failed and raised a retryable error code are still available to the device. However, apps that raised a nonretryable error code must wait seven days before they're available to the device.
Error code | Suggested description | Retryable |
---|---|---|
2016330898 | An unknown error occurred. | No |
2016330897 | Your connection to Intune timed out. Reset your connection. | Yes |
2016330896 | You lost connection to the Internet. Reset your connection. | Yes |
2016330895 | You lost connection to the Internet. Reset your connection. | Yes |
2016330894 | You lost connection to the Internet. Reset your connection. | Yes |
2016330893 | You lost connection to the Internet. Reset your connection. | Yes |
2016330892 | International roaming is disabled. | No |
2016330891 | The cellular data connection for this device can't be accessed while a phone call is being made. Wait for the phone call to complete. | Yes |
2016330890 | The cellular network for this device. These devices couldn't be used at this time. | No |
2016330889 | The secure connection failed. Reset your connection. | Yes |
2016330888 | The server trust evaluation has failed. | No |
You can check the details of the device.