[MSTeams][Action.OpenURL] Open URl button is not working with some URls in Teams

[Wajeed-msft]

Copied bug from: microsoft/AdaptiveCards#4500

Details from original post:

Platform

• .NET Core

Host

• Ms Teams

Hello Team,

I have built a bot using MS Bot framework v4 and hosted in MS teams.

I have noticed that the Action.OpenURL button is not working some time in the Adaptive card when URl is containing text with some Local language characters.

I have tried the same in App studio and the button is not clickable.

Please find the sample Adaptive card with Action.OpenURL below:-

{"type":"AdaptiveCard","$schema":"http://adaptivecards.io/schemas/adaptive-card.json","version":"1.2","body":[{"type":"TextBlock","wrap":true,"text":"The first open url is not working in MS Teams"}],"actions":[{"type":"Action.OpenUrl","url":"https://DummyHomepage.Com/esc?id=Look&spa=1&t=kb&q=política de carro","title":"OpenUrl not working"},{"type":"Action.Submit","title":"Cancel"}]}

Please help us with this as soon as possible.
Thanks.

---

Document Details

⚠ Do not edit this section.It is required for docs.microsoft.com ➟ GitHub issue linking.

• ID: 3fb4394d-25b1-8752-3996-fe3a2934732d
• Version Independent ID: 6d391381-89d0-117c-27cc-00043bd26a36
• Content: Cards reference - Teams
• Content Source: msteams-platform/task-modules-and-cards/cards/cards-reference.md
• Product: msteams
• GitHub Login: @surbhigupta12
• Microsoft Alias: surbhigupta12

[ghost]

Hi Wajeed-msft! Thank you for bringing this issue to our attention. We will investigate and if we require further information we will reach out in one business day. Please use this link to escalate if you don't get replies.

Best regards, Teams Platform

[Prasad-MSFT]

@Chekrii - We are able to repro the issue at our end. We have raised a bug for the same and the concerned team is looking into it.

[Prasad-MSFT]

It looks like URIs by nature should not include unicode characters. If the accented characters need to be used in the URIs, then they will need to be encoded.
Please refer this link
Thanks!

[Prasad-MSFT]

We are closing the issue for now. Please feel free to reopen if required.

[ghost]

Tell us about your experience!

Hi Wajeed-msft! This issue is closed in our system. We would like your feedback on your experience with our support team and Platform.

Best regards,
Teams Platform