title | description | author | ms.topic | ms.custom | ms.date | ms.author | ms.reviewer |
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Administer the Regional Government Emergency Response and Monitoring portal | Microsoft Docs |
Learn how to configure the Regional Hospital Emergency Response portal. |
pankajarora-msft |
conceptual |
06/05/2020 |
pankar |
mkaur |
Hospital staff are challenged to meet an increase in number of patients while managing supply chain during emergency. By using the Regional Government Emergency Response and Monitoring portal, administrators can quickly view and update data related to Users, Systems, Regions, and Facilities. Stakeholders can view the published insights through dashboards for current status of the health care system and take actions.
Browse to the Power Apps portal to add, edit or delete Users, Systems, Regions, and Facilities. The following section walks you through what you can access, submit, or update as the administrator of the portal.
You can use latest mobile devices and web browsers when using Regional Government Emergency Response and Monitoring portal except Apple iPad.
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Note
Administrators must select Hospital System, Region and Facility and select Next to view the administrative and dashboard settings. When using the portal only for administrative actions such as user management or dashboard reviews, you can select any location. However, if you want to use user components such as Staff or Equipment, ensure you have selected the correct location.
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You can view all administrative options available to you after selecting Administration on home screen:
Option name | Description |
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User Requests | View, approve, or decline portal user requests. |
Users | Create, edit, or deactivate portal users. |
Systems | Create, edit, or delete systems. |
Regions | Create or delete regions. |
Facilities | Create, edit, or delete facilities. |
CDC Data Feed | View, edit or download the Centers for Disease Control and Prevention (CDC) data feed so that you can upload the data to the CDC web site. |
You can view, approve, and decline portal user requests using the User Requests administrative task option.
When you select User Requests, you can see all existing portal user requests submitted pending review:
You can choose to change the view and see approved or declined requests:
To process pending portal user requests, select View details for a pending request from the Pending Portal User Requests view:
From the details view, you can check user contact information, roles and you can approve or decline the request. The roles selected on the form are the requested roles. You can add or remove roles using the checkbox before you approve or decline the request:
For more information about the roles, go to User Roles.
Select Approve Access Request to approve or Decline Access Request to decline the request.
When you decline a request, you must provide a reason:
Depending on whether you approve a user request, or decline, the requestor receives an email with request process result. For approved requests, the email includes an invitation code that can be redeemed by the user when signing in for the first time. For declined requests the email includes decline reason entered while declining the request.
To view approved portal user requests, select View details for an approved request from the Approved Portal User Requests view:
Select Decline Access Request to decline an existing approved request:
To view approved portal user requests, select View details for an approved request from the Approved Portal User Requests view:
You can also view the mandatory Declined Reason for each request as the comment provided when the request was declined earlier.
Select Approve Access Request to approve an existing declined request:
Go to Users to create new users that can administer the portal, view the dashboards, or use the portal as the healthcare worker:
There are two views available, All Active Users and My Active Users. The All Active Users view shows all active users for the selected parent organization. The My Active Users view shows all active users for the selected parent organization that are created or approved by the currently logged in Parent Organization Administrator.
You can also view user details, change user role and deactivate user from Users.
Enter text in the search box to view filtered results for searched users. Wildcard (*) search is enabled and you can search for the following fields:
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Full Name
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Email
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Mobile Phone
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Parent Organization
You can use wildcard search and partial terms to view results, including phone numbers.
For example, if you want to search for a user with Full Name as Delores Vasquez, you can use following sample strings in search:
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Del*
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*Del
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Del*va
To search for Mobile Phone, you can use similar text with wildcard replacing characters with numbers.
To create users, select Create User button when in Users form. And then, enter the new user details in the form:
Enter First Name, Last Name, Email, and Mobile Phone and then select a role for the user.
The role of the user defines components that show up on the portal:
The highlighted components are visible to the users with the following roles assigned:
- Organizational HealthCare Worker
- Report Viewer and Regional Report Viewer
- Parent Organization Administrator
Here are the details of what the member of each role can do:
A Healthcare Worker is an employee of a hospital system such as a registered nurse. Healthcare worker works within one or more facilities. The healthcare worker collects data across the following areas:
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Bed capacity
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Staff
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Equipment
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Supplies
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COVID-19 stats
The Report Viewer role is for the users who can view the dashboards available on this portal. Members of Report Viewer role can view the following dashboards:
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System at a glance
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COVID-19 patient details
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Bed capacity details
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Equipment details
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Supplies details
A Parent Organization Administrator can create users who can access the organization details using this portal.
Members of Parent Organization Administrator role can:
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Create new users and add them to the Organizational HealthCare Worker, Report Viewer, or the Parent Organization Administrator roles.
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Change metadata for the organization with:
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Create, edit, or delete System
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Create or delete Region
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Create, edit, or delete Facility
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Tip
Select all 3 roles to allow a user to access all components.
The Regional Report Viewer role is for the users who can view the dashboards available for the entire region. Typically, Regional Report Viewer role users don't have a parent organization associated with them.
Note
Using the portal, you can request a user with Regional Report Viewer role to be created. However, user request approvals for this role can only be done by regional admins using the admin model-driven app. More information: Manage portal user requests.
Members of Regional Report Viewer role can view the following dashboards for the entire region:
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System at a glance
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COVID-19 patient details
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Bed capacity details
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Equipment details
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Supplies details
You can view user details by selecting the drop-down for the user and then selecting View details:
You can add or remove user roles from the user details:
Select Deactivate from the user drop-down to deactivate a user account:
Deactivated user is no longer shown in the list of users on Users view.
You can add, update, or delete a System using the System form. When you select System, you can see all existing Hospital Systems:
Enter text in search box to search for system and filter the list of systems on the form. You can use wildcard search (*) combined with text characters for System Name and Description fields.
To view details of a system, select the drop-down menu for a system and then select View Details:
System Details page shows Parent Organization, System Name, Description, and Regions within the system:
You can update a system’s System Name and the Description fields in the respective text boxes.
Use the Add Region button to add a region to the current system. When you select Add Region, you can add region details such as Region Name and Description:
You can change System in the drop-down before you add a region. However, prefer to add a region to a system by first viewing the system that you want to add region to. This is because once you select Submit, if the system you selected is different from the details page you have open, you can’t see the region listed in the region section.
To create a system, select Create, enter System Name and Description:
To delete a system, select the drop-down menu and then select Delete option:
Select Delete to delete a system record. You're prompted confirming deletion before the system gets deleted:
You can add or delete a Region using the Add Region form. When you select Add Region, you can see all existing Hospital Systems:
Enter text in search box to search for region and filter the list of regions on the form. You can use wildcard search (*) combined with text characters for Region Name, System, and Description fields.
To create a region, select the Create button, select a System, and then enter Region Name and Description:
To delete a region, select the drop-down menu and then select Delete option:
You're prompted confirming deletion before the region gets deleted:
You can add or delete a Facility using the Facilities form. When you select Facilities, you can see all existing Facilities with region, county, and other details:
Enter text in search box to search for system and filter the list of facilities on the form. You can use wildcard search (*) combined with text characters for Facility Name, Region, and County Name fields.
To create a facility, select the Create button:
Option name | Description |
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Facility Name | Name of the facility. |
Region | Select a region this facility is associated with. |
Total Inpatient Bed Capacity | Total inpatient bed capacity at this facility. |
Neonatal Bed Capacity | Total neonatal bed capacity at this facility. |
ICU Beds (AIIR Room) Total Capacity | Number of total ICU beds in AIIR (Airborne Infect Isolation Room). |
ICU Beds (non-AIIR Room) Total Capacity | Number of total ICU beds in non-AIIR (Non-Airborne Infect Isolation Room). |
Acute Care Beds (AIIR Room) Total Capacity | Total Acute Care beds (AIIR) capacity, in number format. |
Acute Care Beds (non-AIIR Room) Total Capacity | Total Acute Care beds (non-AIIR) capacity, in number format. |
Total Mortuary Capacity | Total mortuary capacity for the facility. Note: When set to at least 1, causes field Number of decedent accommodations currently in use to be available for the facility's Bed capacity form. |
Supplies List | Select Supplies List to choose items from the available supplies available at the facility. |
DOH Number | The Department of Health number for this facility. |
Follows Droplet Protocol | Select Yes/No. Relates to the facility following Droplet Precautions for patients known or suspected to be infected with pathogens transmitted by respiratory droplets, such as in COVID-19 cases. |
Total Outpatient Bed Capacity | Total outpatient bed capacity at this facility. |
Total Overflow/Surge/Expansion Bed Capacity | Total overflow, surge, or expansion bed capacity at this facility. |
Total Pediatric ICU Beds (AIIR Room) Capacity | Total pediatric ICU beds (AIIR) at this facility. |
Total Pediatric ICU Beds (Non-AIIR Room) Capacity | Total pediatric ICU beds (non-AIIR) at this facility. |
Total Pediatric Acute Care Beds (Non-AIIR) Capacity | Total pediatric Acute Care beds (non-AIIR) at this facility. |
Total Pediatric Acute Care Beds (AIIR) Capacity | Total pediatric Acute Care beds (AIIR) at this facility. |
Does this facility have an Emergency Department/Overflow location? | Select Yes/No to confirm if the facility has emergency department or overflow location(s). |
Ventilators Total Capacity | Total ventilator capacity, in number format. |
Facility Address | Street, City, County, State, and Zip code for the facility location. |
When you select Supplies List, you can select individual supply and Save the list to associate the available supplies for the facility:
To delete a facility, select the drop-down menu and then select Delete option:
You're prompted confirming deletion before the facility gets deleted:
To delete a facility, select the drop-down menu and then select Edit option:
Update the fields and select Submit to save the changes.
Parent Organization Administrators can use CDC Data Feed to view, edit and download the data feed for upload to the Centers for Disease Control and Prevention (CDC) web site.
The CDC data feed is shown for each facility separately. After you select a facility, you have the option to select one from the three available CDC Pathways.
CDC requires data to be uploaded in a three specific formats, shown as the CDC Pathway. Each pathway includes data for the respective category as explained in the following table:
CDC Pathway | Description |
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Patient Impact And Hospital Capacity | Includes Bed Capacity, Equipment and COVID-19 statistics. |
Healthcare Supply | Includes Supplies inventory statistics. |
Healthcare Worker Staffing | Includes Staffing statistics. |
Select the drop-down option for the feed, and then select Edit to update the selected feed statistics.
After updating the feed statistics, select Submit to save the changes.
When ready to download the CDC Data Feed for uploading to CDC web site, select the appropriate data feeds, and then select Download Data For Selected Date Range.
The CDC Data Feed is downloaded in CSV format to your Downloads folder. You can now upload the downloaded files to the CDC web site.
If you're a member of Report Viewer, or Regional Report Viewer roles, you’ll see option to view Dashboards:
Dashboards are available for the following insights:
Before you begin review of available dashboards, get familiar with general report viewing concepts and guidelines:
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Selecting the information icon (i) in any of the summarized area takes you to the respective details page for the area.
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You can also do other actions on reports such as filter and sort data, export the report to PDF and PowerPoint, add a spotlight, and so on. For detailed information about report features in Power BI, see Reports in Power BI.
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The most recent or last updated columns in some of these reports show the date and time when the data was last refreshed. It's also easy to identify the freshness by viewing the color of the date and time values in these columns:
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Black: Data is refreshed less than 20 hours ago
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Gray: Data is refreshed 20 - 24 hours ago
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Red: Data is refreshed more than 24 hours ago
View entire Hospital System related statistics in one view with System at a glance dashboard:
The dashboard displays summary for the following:
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COVID-19 stats: View COVID-19 patient summary in numbers with total patients, patients under investigation, positive and intubated patients.
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Bed capacity: View the summary data with Availability and Occupancy for licensed, ICU, Acute, and Surge categories.
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Beds Availability by County: View bed availability with total number of beds, ICU/Acute/Surge bed availability and total of all bed availability across all counties.
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Supplies: View supply information with days-on-hand for each separately.
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Equipment: View ventilators and equipment summary numbers with availability, in-use and needed.
View COVID-19 related patient details such as summary of COVID PUIs, positives, intubations. The dashboard also shows details on a per-county basis at bottom.
You can also view counties in map and the counties are color coded for segregation. A graph on the bottom right in dashboard shows COVID-19 positives and PUIs with timelines explaining the recent and past trends:
Hover over a county inside the map to see the county-specific COVID-19 PUIs, positives, and intubation numbers:
Similarly, you can hover over the timeline chart to view date-specific numbers in tooltip as you move across dates.
View bed-related insights such as bed availability with licensed, acute, AIIR/non-AAIR, surge, and ICU numbers. You can also view the details in tabular format at bottom with per-county bed data and in percentage format. The map is color coded for counties with lighter color for lower numbers and increasing in darkness as the number increases. The chart on bottom right shows occupancy differences based on dates for trend analysis:
When you hover over map area and point to a county, you can see the county-related information:
Similarly, you can hover over the timeline chart to view date-specific numbers in tooltip as you move across dates.
View equipment details on a per-county basis such as ventilators availability and consumption with Equipment details dashboard:
You can see the total amount of equipment availability on top left and detailed table on bottom left. The map shows county-specific equipment data with lighter color with lesser and darker color with higher requirement numbers.
The timeline chart on bottom right shows equipment insights for trend analysis across dates.
When you hover over map area and point to a county, you can see the county-related information:
Similarly, you can hover over the timeline chart to view date-specific numbers in tooltip as you move across dates.
View supply details on a per-county basis such as ventilators availability and consumption with Supply details dashboard:
You can see the supply details on the left based on Health System, map on the right and chart format supply break-up at the bottom.
When you hover over map area and point to a county, you can see the county-related information:
Similarly, you can hover over the timeline chart to view date-specific numbers in tooltip as you move across dates.
View data hygiene for a selected facility using the Data health scorecard dashboard. Select a facility from the list of available facilities and then select Click here to continue to view the dashboard:
The dashboard shows data update ranking, data update in percentage and daily status across all components. A date-wise chart shows data completion of the selected facility in comparison to the average of all facilities for a given data set. The facility-wise data completeness information is also available in tabular format with listing all facilities for last one week:
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To report an issue with the Regional Government Emergency Response and Monitoring solution, visit https://aka.ms/rer-issues.
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For feedback about the Regional Government Emergency Response and Monitoring solution, visit https://aka.ms/rer-feedback.
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