| title | description | keywords | ms.date | |
|---|---|---|---|---|
Forcing a System Crash |
Forcing a System Crash |
|
06/08/2020 |
Once kernel-mode dump files have been enabled, most system crashes should cause a crash file to be written and the blue screen to be displayed.
However, there are times that a system freezes without actually initiating a kernel crash. Possible symptoms of such a freeze include:
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The mouse pointer moves, but can't do anything.
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All video is frozen, the mouse pointer does not move, but paging continues.
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There is no response at all to the mouse or keyboard, and no use of the disk.
If an experienced debugging technician is present, they can attach a kernel debugger and analyze the problem. For some tips on what to look for when this situation occurs, see Debugging a Stalled System.
However, if no technician is present, you may wish to create a kernel-mode dump file and send it to an off-site technician. This dump file can be used to analyze the cause of the error.
There are three ways to deliberately cause a system crash:
Forcing a System Crash from the Debugger