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Update current Donor Intake page with delayed response notice #1759
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Thank you all! @kristinashu @mtdenton @Gbaldassano I am ready to start on this ticket but have some design related questions:
Thanks again! |
Thank you @danielfmiranda! I can mock up a couple of options for you and the stakeholder to review before you start on the dev work. I suspect just adding the text might not stand out enough and will look like a lot of copy to read. @Gbaldassano would Patrick want us to also update the copy on the screen after someone submits the form? ![]() Will they also update the auto-response email people get right after they submit the form? |
Hey @kristinashu @danielfmiranda @mtdenton Patrick is out for the rest of the week but said yesterday the top of the page is fine. I checked with Mia and she confirmed adding the copy to the second screen is a 'nice to have' but not essential. I would say we should do whatever is most time effective and easiest to add/remove. Also she confirmed they will also be updating their auto-responder email as well. @mtdenton One question about timing, their ideal launch is 8/17 but that is a Thursday. Are we planning on doing our last deploy before all hands on Tuesday, 8/15? If so I can let them know, just curious. |
@Gbaldassano Since this is in our |
Here it is with the text as is and at the top (not sure it reads well). Could do a top banner similar to https://foundation.mofostaging.net/cms/pages/21315/view_draft/ |
Calling out real quick before we show these to Mia that I don't think we have the banner functionality for Option 2 on the donate site and implementing something like that on donate would expand the scope of this beyond the original estimate. @danielfmiranda correct me if I'm wrong there. |
@Gbaldassano we could create a follow-up ticket for this and if there's room in the sprint maybe we can pick it up? |
My preference is the third option so I'd be happy to remove the top banner version. |
Well looks like we went with option 3! PR looks good but delaying approval. I'll look to get this on staging next Wednesday for QA, make any adjustments if needed (unlikely). Because of the way donate is set up, this will be pushed to prod on the morning of Thursday 8/17 because of the nightly automated staging->prod promote on Heroku. cc @Gbaldassano @kristinashu |
Stakeholder: Patrick Doherty
Context:
The donor care team has asked that we add some text to the current Donor Intake page ahead of All Hands to let users know they will be delayed in their responses.
Ideal timing:
Launch on: Thursday, August 17th
Ending on: Tuesday, August 29th.
Copy should read:
I know this is a tight timeline, but the team has stressed this is a priority as they will not be managing cases during the week of all hands.
Request for reference:
https://mozilla-hub.atlassian.net/servicedesk/customer/portal/20/MOFOTP-5
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