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[Pico] The app crashes after pressing the confirm button on the headset #3016

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Softvision-GeluHaiduc opened this issue Mar 20, 2020 · 10 comments
Closed

[Pico] The app crashes after pressing the confirm button on the headset #3016

Softvision-GeluHaiduc opened this issue Mar 20, 2020 · 10 comments
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@bluemarvin
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[QA]:Blocker issue Label for QA to mark blocker issues logged [QA]:Verified fixed Label for QA to mark verified fixed issues
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#10 features

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@Softvision-GeluHaiduc
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[Affected Versions]:

  • Firefox Reality version 10-140800017 (b484284)

[Affected Platforms]:

  • Pico Neo2 - Android 8.1.0
  • Pico G2 4K - Android 8.1.0

[Prerequisites]:

  • The Firefox Reality browser is open.
  • Make sure that the controller/controllers are not connected to the headset.

[Steps to reproduce]:

  1. Move the pointer to the “New Window” button.
  2. Press the confirm button on the headset.
  3. Observe the behavior.

[Expected results]:

  • A new window is created.

[Actual results]:

  • The app crashes.

[Notes]:

  • The issue is also reproducible when the controller/controllers are active.
  • The issue is not reproducible with the Pico or Back button on the headset.
  • Attached a screen recording of the issue here.
  • Attached the logcat file of the issue here.
@Softvision-GeluHaiduc Softvision-GeluHaiduc added the [QA]:Blocker issue Label for QA to mark blocker issues logged label Mar 20, 2020
@bluemarvin bluemarvin self-assigned this Mar 20, 2020
@bluemarvin bluemarvin added this to the #10 features milestone Mar 20, 2020
@bluemarvin
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Is there a crash report for this?

@bluemarvin
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We had some controller related crashes that we landed fixes for yesterday. Would you retest as I believe this has already been fixed.

@bluemarvin
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Possibly fixed by #3010

@bluemarvin
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I have verified the version tested did not contain #3010

@Softvision-GeluHaiduc
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Regarding the crash report, I don't know why it doesn't appear in the logcat, the message that the crash report failed to be submitted doesn't appear either.

@Softvision-GeluHaiduc
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I will try and reproduce the issue with the latest master and see if it's fixed

@bluemarvin
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Regarding the crash report, I don't know why it doesn't appear in the logcat, the message that the crash report failed to be submitted doesn't appear either.

It's because clicking the crash submit button was crashing too. I'm certain it is the same issue we fixed in #3010.

@Softvision-GeluHaiduc
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I just installed Firefox Reality version 10-140801344 (1915c2d) on the Pico G2 4K and the issue is not reproducible anymore.

@bluemarvin
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Closing as fixed by #3010

@Softvision-GeluHaiduc
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I have verified that this issue is no longer reproducible with the latest Firefox Reality version 10-140822127 (fb72e3a) installed on the Pico Neo2 and Pico G2 headsets.
Now, the app doesn’t crash after pressing the confirm button on the headset.

@Softvision-GeluHaiduc Softvision-GeluHaiduc added the [QA]:Verified fixed Label for QA to mark verified fixed issues label Mar 23, 2020
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