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Version 2.1.2 not getting data that does exist #120

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walleo860 opened this issue Sep 29, 2021 · 1 comment
Closed

Version 2.1.2 not getting data that does exist #120

walleo860 opened this issue Sep 29, 2021 · 1 comment
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@walleo860
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Function
loadByProduct

Describe the bug
the new version (2.1.2) of neonUtilities fails to produce existing data that can be downloaded with v2.0.0

To Reproduce
With version 2.1.2,
df <- loadByProduct(dpID = 'DP1.20206.001', site = 'ARIK', startdate = '2021-05', enddate = '2021-05', check.size = FALSE, package='expanded', token = Sys.getenv('NEON_TOKEN') )
Produces the error:
Error in getZipUrls(month.urls, avg = avg, package = package, dpID = dpID, : No files found. This indicates either your internet connection failed, or the API is temporarily unavailable, or the data available for DP1.20206.001 are all hosted elsewhere. Check the data portal data.neonscience.org for outage alerts, and check the DP1.20206.001 data download page for external links.
while doing it in version 2.0.0 actually produces data for the same site month.
Not only does this occur with ASI, but also with CFC at CEPR, also for 2021-05

Expected behavior
A clear and concise description of what you expected to happen.

System (please complete the following information):
The NEON Remote Desktop (where it fails)

  • R Version: [3.6.1] (its what's on the remote desktop)
  • NeonUtilities: [2.1.2]
    My Laptop (where it works)
  • R Version: [4.0.4]
  • neonUtilities: [2.0.0]
@walleo860 walleo860 added the bug label Sep 29, 2021
@cklunch
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cklunch commented Sep 30, 2021

We determined this was a problem with the remote server itself, re-installation solved it.

@cklunch cklunch closed this as completed Sep 30, 2021
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