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Currently if a card is expired, the user is told they could not be authenticated. However, they can log in to NYPL.org with an expired card (but they cant borrow) so the perception is that the card is not expired. The app should provide a more specific message that it appears their card is expired contact support.
The text was updated successfully, but these errors were encountered:
Currently if a card is expired, the user is told they could not be authenticated. However, they can log in to NYPL.org with an expired card (but they cant borrow) so the perception is that the card is not expired. The app should provide a more specific message that it appears their card is expired contact support.
The text was updated successfully, but these errors were encountered: