You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Describe the bug
During a reboot or restart the dashboard and device manager do not reflect that the hotspot is undergoing these actions. It is therefore not possible to verify that the action has been performed.
To Reproduce
Steps to reproduce the behavior:
Select Reboot or Restart
Examine Dashboard and/or Device Manager
Observe that the status doesn't change and it appears that nothing is happening
Expected behavior
It would be expected that during a Reboot/Restart that the hotspot goes offline/unhealthy
Desktop (please complete the following information):
OS: Windows 10
Browser: Chrome
The text was updated successfully, but these errors were encountered:
Expected behavior
It would be expected that during a Reboot/Restart that the hotspot goes offline/unhealthy
No, this isn't the case. The status is not real time (neither on our side or on the Helium side). Thus, the device is likely to come back online before either system picks that the device is offline (in particular for an application restart).
That said, we are working on improving the notifications for this.
Describe the bug
During a reboot or restart the dashboard and device manager do not reflect that the hotspot is undergoing these actions. It is therefore not possible to verify that the action has been performed.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
It would be expected that during a Reboot/Restart that the hotspot goes offline/unhealthy
Desktop (please complete the following information):
The text was updated successfully, but these errors were encountered: