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storagegrid, sg100, sg1000, service appliance, services appliance, gateway Node, admin node, troubleshoot, troubleshooting, hardware, setup, hang, hangs, fails, failure, stop, terminate, terminates, stuck
The StorageGRID Appliance Installer might not be available if hardware faults or cabling errors prevent the appliance from completing its boot-up processing.

Hardware setup appears to hang (SG100 and SG1000)

The StorageGRID Appliance Installer might not be available if hardware faults or cabling errors prevent the appliance from completing its boot-up processing.

Steps

  1. Review the LEDs on the appliance and the boot-up and error codes displayed in the BMC.

  2. If you need help resolving an issue, contact technical support.