error: self signed certificate in certificate chain (request: https://api.nexusmods.com/v1/games/{gameId}/mods/{modId})

[VortexFeedback]

Application error

System

Platform	win32 10.0.17763
Architecture	x64
Application Version	0.18.16
Process	renderer

Message

self signed certificate in certificate chain (request: https://api.nexusmods.com/v1/games/{gameId}/mods/{modId})

Title

Download failed

Details

code: SELF_SIGNED_CERT_IN_CHAIN

Context

gamemode = Skyrim Special Edition

Stack

Error: self signed certificate in certificate chain
    at TLSSocket.onConnectSecure (_tls_wrap.js:1049:34)
    at TLSSocket.emit (events.js:182:13)
    at TLSSocket._finishInit (_tls_wrap.js:631:8)
Error
    at restGet (E:\vortex skyrim\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:62:22)
    at rest (E:\vortex skyrim\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:105:11)
    at Nexus.<anonymous> (E:\vortex skyrim\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:414:30)
    at Generator.next (<anonymous>)
    at E:\vortex skyrim\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:7:71
    at new Promise (<anonymous>)
    at __awaiter (E:\vortex skyrim\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:3:12)
    at Nexus.request (E:\vortex skyrim\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:412:16)
    at Nexus.<anonymous> (E:\vortex skyrim\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:285:25)
    at Generator.next (<anonymous>)
    at fulfilled (E:\vortex skyrim\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:4:58)

Called from:

  at mgmtFuncs.has.function.obj.(anonymous function).args (E:\vortex skyrim\resources\app.asar\renderer.js:4070:145)
  at startDownload (E:\vortex skyrim\resources\app.asar\renderer.js:1438:31)
  at doDownload (E:\vortex skyrim\resources\app.asar\renderer.js:4098:62)
  at then (E:\vortex skyrim\resources\app.asar\renderer.js:4099:77)
  at tryCatcher (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\util.js:16:23)
  at Promise._settlePromiseFromHandler (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\promise.js:512:31)
  at Promise._settlePromise (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\promise.js:569:18)
  at Promise._settlePromiseCtx (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\promise.js:606:10)
  at _drainQueueStep (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\async.js:142:12)
  at _drainQueue (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\async.js:131:9)
  at Async._drainQueues (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\async.js:147:5)
  at Async.drainQueues (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\async.js:17:14)

Reported from:
Error
    at Object.showError (E:\vortex skyrim\resources\app.asar\renderer.js:280:17)
    at Object.mApi.showErrorNotification (E:\vortex skyrim\resources\app.asar\renderer.js:1163:193)
    at Promise.resolve.then.then.then.catch.err (E:\vortex skyrim\resources\app.asar\renderer.js:1449:52)
    at tryCatcher (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\util.js:16:23)
    at Promise._settlePromiseFromHandler (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\promise.js:512:31)
    at Promise._settlePromise (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\promise.js:569:18)
    at Promise._settlePromise0 (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\promise.js:614:10)
    at Promise._settlePromises (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\promise.js:690:18)
    at _drainQueueStep (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\async.js:138:12)
    at _drainQueue (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\async.js:131:9)
    at Async._drainQueues (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\async.js:147:5)
    at Async.drainQueues (E:\vortex skyrim\resources\app.asar\node_modules\bluebird\js\release\async.js:17:14)
    at process._tickCallback (internal/process/next_tick.js:68:7)

Reported by: Zhandgames

[IDCs]

Hi Zhandgames,

This is not actually a problem with Vortex but rather with your environment possibly not supporting the TLS 1.2 protocol which Vortex users to submit requests to our API. There are a few steps you can take to try and rectify this:

• Install the latest .NET framework and try again.
• Have a read through https://docs.microsoft.com/en-us/windows-server/security/tls/tls-registry-settings#tls-12 and try to ensure that TLS 1.2 is enabled on your OS.
• If you have Kaspersky AV; disable its Web Anti-Virus feature.
• Finally if none of that worked, you may want to install anti-malware software as something may be messing with your SSL certificates!

[IDCs]

Given that there's not much we can do on our end, I'm going to close this issue, but please let us know if you manage to fix it!