Failure at reboot - ubuntu 16.04

[vClouds]

Do you want to request a feature or report a bug?
bug
What is the current behavior?
nginx error 503
If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.

What is the expected behavior?

Which versions of DocumentServer, and which browser / OS are affected by this issue? Did this work in previous versions of DocumentServer? 4.2.8-5

[ShockwaveNN]

Could you describe steps to reproduce the problem?
Do you use .deb package or docker image?

[lennonrich]

We're having this too, hopefully a little more info here for you

Do you want to request a feature or report a bug?
Bug

What is the current behavior?
After installing, if you reboot the server nginx will 502 Bad Gateway

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.

1. Fresh Ubuntu 16.04
2. Install OnlyOffice in accordance with instructions here
3. Test the document server, get the welcome page
4. Reboot the Ubuntu server
5. Test the document server, get 502 Bad Gateway

What is the expected behavior?
Not a bad gateway ;)

Which versions of DocumentServer, and which browser / OS are affected by this issue? Did this work in previous versions of DocumentServer?

onlyoffice-documentserver_4.2.10-10_amd64.deb

All browsers, all OS's

More info
Doing apt-get install --reinstall onlyoffice-documentserver will get it working again, but after a reboot you're right back to 502 Bad Gateway

/var/log/onlyoffice/documentserver/nginx.error.log displays:

2017/02/23 13:54:10 [error] 1473#1473: *82 no live upstreams while connecting to upstream, client: 172.168.254.87, server: , request: "GET /favicon.ico HTTP/1.1", upstream: "http://docservice/favicon.ico", host: "172.168.254.16", referrer: "http://172.168.254.16/welcome/"

2017/02/23 13:59:26 [error] 1427#1427: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 172.168.254.87, server: , request: "GET /welcome/ HTTP/1.1", upstream: "http://127.0.0.1:8000/welcome/", host: "172.168.254.16"

2017/02/23 13:59:26 [error] 1427#1427: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 172.168.254.87, server: , request: "GET /welcome/ HTTP/1.1", upstream: "http://[::1]:8000/welcome/", host: "172.168.254.16"

2017/02/23 13:59:26 [error] 1427#1427: *1 no live upstreams while connecting to upstream, client: 172.168.254.87, server: , request: "GET /favicon.ico HTTP/1.1", upstream: "http://docservice/favicon.ico", host: "172.168.254.16", referrer: "http://172.168.254.16/welcome/"

2017/02/23 14:07:31 [error] 1467#1467: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 172.168.254.88, server: , request: "GET /welcome/ HTTP/1.1", upstream: "http://127.0.0.1:8000/welcome/", host: "172.168.254.16"

2017/02/23 14:07:31 [error] 1467#1467: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 172.168.254.88, server: , request: "GET /welcome/ HTTP/1.1", upstream: "http://[::1]:8000/welcome/", host: "172.168.254.16"

2017/02/23 14:07:31 [error] 1467#1467: *1 no live upstreams while connecting to upstream, client: 172.168.254.88, server: , request: "GET /favicon.ico HTTP/1.1", upstream: "http://docservice/favicon.ico", host: "172.168.254.16", referrer: "http://172.168.254.16/welcome/"

2017/02/23 14:07:48 [error] 1467#1467: *5 connect() failed (111: Connection refused) while connecting to upstream, client: 172.168.254.87, server: , request: "GET /welcome/ HTTP/1.1", upstream: "http://[::1]:8000/welcome/", host: "172.168.254.16"

2017/02/23 14:07:48 [error] 1467#1467: *5 connect() failed (111: Connection refused) while connecting to upstream, client: 172.168.254.87, server: , request: "GET /welcome/ HTTP/1.1", upstream: "http://127.0.0.1:8000/welcome/", host: "172.168.254.16"

2017/02/23 14:07:49 [error] 1467#1467: *5 no live upstreams while connecting to upstream, client: 172.168.254.87, server: , request: "GET /favicon.ico HTTP/1.1", upstream: "http://docservice/favicon.ico", host: "172.168.254.16", referrer: "http://172.168.254.16/welcome/"

(.16 is the document server, .87 and .88 were test clients)

[ShockwaveNN]

Seems this is an issue with supervisor - see Supervisor/supervisor#735 (comment)
and use this to fix it:

# Make sure Supervisor comes up after a reboot.
sudo systemctl enable supervisor

# Bring Supervisor up right now.
sudo systemctl start supervisor

[harishlalwani]

For ubuntu 14.04

# Make sure Supervisor comes up after a reboot - following will enable the service
sudo update-rc.d supervisor defaults

#Bring Supervisor up right now - following will start only office document server
sudo service supervisor start

[ShockwaveNN]

Closing since issue should be not actual, supervisor seems fixed it