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Images become BLACK BOXES when saving as PDF #322

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unamundan opened this issue Jun 25, 2020 · 4 comments
Closed

Images become BLACK BOXES when saving as PDF #322

unamundan opened this issue Jun 25, 2020 · 4 comments

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@unamundan
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Do you want to request a feature or report a bug?
BUG

What is the current behavior?
Imported / placed images become BLACK BOXES when saving as PDF.

If the current behavior is a bug, please provide the steps to reproduce and if possible a minimal demo of the problem.
Create a document. Import / place an image. Download the document as a PDF. Placed images are black boxes.

What is the expected behavior?
Placed images are placed images.

Did this work in previous versions of DocumentServer?
Unknown

DocumentServer version:
OnlyOffice Document Server 0.1.7 with OnlyOffice Nextcloud app 4.3

Operating System:
Nextcloud 19.0 running on Ubuntu 18.04.4 LTS

Browser version:
Firefox 77.0.1 x64 on macOS 10.13.6

@unamundan
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UPDATE: It works using Safari 12.1.1 (13607.2.6.1.2) and Tor 9.5 x64 (based on Mozilla Firefox 68.9.0esr) but there’s a NEW problem. The image is cropped incorrectly, using either of these browsers.

(For privacy, I avoid Chrome.)

@ShockwaveNN
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ShockwaveNN commented Jun 26, 2020

OnlyOffice Document Server 0.1.7

This is not a version of ONLYOFFICE DocumentServer, this is version of Nextcloud's Community Document Server

Please note that Community Document Server was developed by Nextcloud Team, if you have any issues with it, please contact them in the appropriate GitHub repository.

If you are using our official method of integration (Nextcloud + dedicated Document Server instance as per our installation guide), we will be glad to answer your questions. Please see more info on our forum.

@unamundan
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Thank you, @ShockwaveNN. I’ve posted there.

@ShockwaveNN
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Moving this issue to onlyoffice-nextcloud repo to apply tag.

@ShockwaveNN ShockwaveNN transferred this issue from ONLYOFFICE/DocumentServer Jul 28, 2020
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