Custom Sound not working!

[Kamoba]

Description:
Hi, Even based on the advice given on this post I still can't play a different sound when receiving the notification.
based on the documentation I modified my apk, created the res/raw folder in my apk file and put it my audio file (Alarm_Survivor.wav).

Environment
I use an html Android app (Thunkable).

I receive the notification with the following request (default sound):

{
  "app_id": "xxxxxxxxxxxxmyAppIDxxxxxxxxxxxxx",
  "included_segments": ["Active Users"],
  "android_sound": "Alarm_Survivor",
  "large_icon":"iconApp.png",
  "data": {"foo": "bar"},
  "contents": {"en": "Hello your alarm triggled!"}
}

I tryed different extension file .mp3 and .ogg, tryed rename audio file and tryed to put it on assets folder but nothing.

[rostopira]

@Kamoba if you have shrinkResources enabled in build.gradle, then you should explicitly tell shrinker to keep that file

[jkasten2]

@Kamoba Android only supports lower case files in the res directory, the file name must contain only lowercase a-z, 0-9, or underscore. Normally Android Studio / Gradle will throw a build error when the file name does not match this format so double check the directory as well. Your sound file should be located at app/src/main/res/raw/alarm_survivor.wav.

If your app is targeting Android API 26 or higher then you will also need to setup a Category / Channel to support custom sounds on Android Oreo 8 and newer.
https://documentation.onesignal.com/docs/categories

[Kamoba]

Woohoo it's working! Thanks a lot gays!

[sonicwong]

@rostopira
May you tell me how to make shrinker to keep that file?
I am using ionic 3.x

[rostopira]

@sonicwong I've never worked with ionic, but in native sdk you should add file keep.xml in res/xml folder with following content

<?xml version="1.0" encoding="utf-8"?>
<resources
    xmlns:tools="http://schemas.android.com/tools"
  
  tools:keep="@raw/your_sound_file,@drawable/maybe_some_picture"/>

This will tell shrinker to keep specific resources.

[KOSSOKO]

@sonicwong did you find a solution ? I'm facing the same issue with ionic 3

[sonicwong]

@KOSSOKO
just add below line inside platform tag in config.xml:

<resource-file src="resources/se/my.mp3" target="res/raw/my.mp3" />

this work fine on cordova android above v6.3.
there are some change in 6.4or later.

[KOSSOKO]

@sonicwong thanks for you answer.
I added
<resource-file src="platforms/android/res/raw/onesignal_default_sound.mp3" target="platforms/android/res/raw/onesignal_default_sound.mp3" />
but still have no sound. I use Android 7.

[sonicwong]

@KOSSOKO, what cordova android version that u are using? try to downgrade to 6.3.

[nijeshw]

Custom sound not working in Android Oreo 8 and newer, I have already created Category / Channel, here is my code

const notification: IOneSignalPushNotification = {

  include_player_ids: [this._userProfile.signalId],

  data: {

    redirect: "location",

  },

  contents: { en: 'This is test content' },

  large_icon: "https://s3.amazonaws.com/be-my-buddy-images/Logo_B%404x.png",

  priority: 4,

  ios_sound: 'sound8.wav',

  android_sound: 'sound8',

  android_channel_id: 'xxxxxxx-4462-xxxx-884a-xxxxxxxxxx'

};

In network http request all the given data was send successfully but when I check OneSignal delivery report the sound was default

Can any one help me here

[rostopira]

@nijesh17 Custom sound on Oreo must be linked to NotificationChannel
Then in onesignal console you must set notification channel and custom sound

[nijeshw]

@rostopira Can you explain bit more

[KOSSOKO]

@rostopira in my case, I have android 7, but can't be able to have custom sound.

[rostopira]

@KOSSOKO yeah, notification channels was introduced in nougat
@nijesh17 sorry, I don't have time for that

OneSignal team should add detailed instructions for that, I would suggest you to create separate issue for that

[KOSSOKO]

@rostopira ok, I understand now why It doesnt work. Thanks a lot.

[ankitmeddo]

Those who has shrinkResources true in app/build.gradle.. Just remove this line and it will work.

[wellbranding]

I don't get the sound even after shrinking resources. Here is my issue:
#1072