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Description:
We currently have a problem with the iOS sdk, because the sdk does not generate a new player id after an app reinstall. We are using the latest SDK in our iOS apps. As written in the one signal docs, the player id should be created upon reinstall or by manually deleting the player-id from the one signal backend.
Environment
Version 3.9.1
cocoapods
iOS 15.1
Steps to Reproduce Issue:
Install an App from the AppStore which generates a new player id
Uninstall the App
Install the App again via the AppStore
The Player-ID stays the same
Anything else:
In our case we even have a small portion of people using our app which lost their player-id (null) and did not get a new one.
We tried to delete the player-ids manually via the one signal backend but also that brought no success.
The text was updated successfully, but these errors were encountered:
Description:
We currently have a problem with the iOS sdk, because the sdk does not generate a new player id after an app reinstall. We are using the latest SDK in our iOS apps. As written in the one signal docs, the player id should be created upon reinstall or by manually deleting the player-id from the one signal backend.
Environment
Steps to Reproduce Issue:
Anything else:
In our case we even have a small portion of people using our app which lost their player-id (null) and did not get a new one.
We tried to delete the player-ids manually via the one signal backend but also that brought no success.
The text was updated successfully, but these errors were encountered: