Error "Could not retrieve album info for <album_url>"

[ghost]

Since a while back, I can no longer download any album using this application, regardless of how my settings are or which album I try to download.
I just always get the error:

00:21:13 Starting download...
00:21:13 Retrieving album data for https://daedaleancomplex.bandcamp.com/album/eponym
00:21:14 Could not retrieve album info for https://daedaleancomplex.bandcamp.com/album/eponym

I am using v0.1.9.2.

[Otiel]

I can't reproduce this bug. Can you check the "☑️ Verbose" log option and paste here the full content of the log?

I guess you tried to reset your settings to the default values?

[Blips150]

I'm having similar issues, but in my case it says

16:05:33 Could not retrieve data for http://polifauna.bandcamp.com/track/house-of-tin" itemprop="url"><span itemprop="name
and after trying to download the album itself, the program itself crashes.
Using v0.1.9.2. as well.

[Otiel]

@Blips150 Thanks for your input. Unfortunately I cannot reproduce as well. It seems the page source isn't correctly downloaded.

What is the URL you're trying to download? Is it exactly (spaces & all) this:

http://polifauna.bandcamp.com/track/house-of-tin

[Blips150]

@Otiel Well, the exact URL is https://polifauna.bandcamp.com and I ticked the following:

• Tag tracks

• Download artist discography

• Retrieve files size

• Save in tags

• Constrain maximum width/height (max size: 1000 px)

• Auto scroll

• Verbose

And after retrieving the file sizes for each song, the software just crashes before downloading anything, basically. Tried another artist's discography, but it's just the same.

[Blips150]

@Otiel Btw there are times when it downloads the album, but it's 128 kbps, even though until now every single song I downloaded with it was 320.

[Blips150]

Okay, something really weird happened. I tried ticking every box and I could download the entire album, but once again, it's in 128.. and it says it's done at 87,84 MB, but the album is seemingly a bit more.

[TadEro]

the program can only download the files Bandcamp streams in the website; they are all max. 128kbps

[Otiel]

@Blips150 Thanks, I was able to reproduce the bug with the URL https://polifauna.bandcamp.com. The issue comes from the fact that this artist has only one album. I still have to provide a fix for that. This bug is tracked in #21.
In the meantime, you can work around the issue by unchecking "☑️ Download artist discography" for artists that have only one album, or specify the album URL instead of the artist URL (in your case it's https://polifauna.bandcamp.com/album/you-look-like-a-lost-soul).

As said by @TadEro, Bandcamp streams are 128kbps. BandcampDownloader only downloads what you can listen to in your browser. I never heard about 320kbps streams on Bandcamp, I'm curious if you have a link as an example.

[Otiel]

@rpmsauron I suppose that your issue is the same as @Blips150. Same answer: for artists that have only one album, either:

• Uncheck "☑ Download artist discography", or,
• Specify the album URL (https://[artist].bandcamp.com/[album]) instead of the artist URL.

This issue will be fixed when #21 is closed.

(If your problem is different, please comment and we'll re-open this issue)