Customer Vs Partner Managed subscriptions

[bsilic]

What is the difference between Customer Vs Partner Managed subscriptions?
Even when we revoke the Partner Delegated Admin permission, the subscriptions stays in the "Partner managed subscriptions" - Why is this?
Why can't a customer manage the subscription?
Is it possible to change the code to enable customer to still be able to manage these subscriptions ? Can we get some pointers for this ?
Thank you
Barry

[ghost]

Hi Barry,

A customer managed subscription is essentially a subscription that the customer purchased through the storefront. A partner managed subscription is a subscription that the partner created though other means, such as Partner Center. There are certain scenarios where a partner might want to create a subscription that is completely managed by them, instead of the customer. This functionality provides partners with a mechanism to ensure those "protected" subscriptions do not get modified.

If you would rather all subscriptions be considered customer managed then that will require some changes to the code. I just recently responded a question from my blog on this, the response should be helpful for you as well. Please check out https://blogs.msdn.microsoft.com/iwilliams/2016/12/17/reseller-storefront/#comment-1775

[jeremymcp]

What changes to the code need to be made so that all subscriptions are considered ‘customer managed’? The comments to your blog post related to this no longer appear to be available through the link provided.

Thank you,
Jeremy