Rhino Issue: Use of 2 different language SDKs on the same device show up as multiple devices

[tsgowtham]

I was initially evaluating Rhino on Python before switching to Rust as pvrecorder was causing issues when I created an exe using pyinstaller. The picovoice console currently shows that I've used my access key on 2 devices.

Expected behaviour

Picovoice console should have showed that the access key was used only one device.

Actual behaviour

Steps to reproduce the behaviour

I can't try and reproduce this issue as I'll hit the device limit.
But I started of with the python example and a few days later I used the rust example.

[ErisMik]

Could you provide a few more details on the system setup you were using? If you were on Windows (I'm guessing based on the exe), was Docker or WSL involved in any way?

[tsgowtham]

Hi, I am using Windows. Docker and WSL were not involved in any way.

[ErisMik]

So far I have been unsuccessful in reproducing the issue, could you provide a few more details on the specific Windows, Python and Rust versions used? Additionally, it would help if you provided your AccessKey via EMAIL to eric@picovoice.ai, as I could then debug internally.

[tsgowtham]

Hi @ErisMik, I'm not able to recreate it now. My dashboard shows that I'm using only 1 device now. I tried running my python script and the Rust code and the count did not increase to 2. I guess your recent update to the dashboard fixed it?
Let me know if you would still want me to share my access key over email.

[ErisMik]

Glad to hear that the issue has been resolved. No need to send the access key anymore. I will close this issue as "resolved" but do feel free to open another issue if you run into any more issues.