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[BUG] Segment - Identify User and Track user action do not send event to Segment #7325

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vunguyenhung opened this issue Jul 21, 2023 · 3 comments · Fixed by #7418
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[BUG] Segment - Identify User and Track user action do not send event to Segment #7325

vunguyenhung opened this issue Jul 21, 2023 · 3 comments · Fixed by #7418
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@michelle0927
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bug Something isn't working prioritized Prioritized issue triaged For maintainers: This issue has been triaged by a Pipedream employee
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Component (Source and Action) Backlog

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@vunguyenhung
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Describe the bug
I created a new Segment HTTP source and add the write key to Pipedream's Segment account
image
image

Then I executed 2 actions for track and identify user
Screenshot 2023-07-21 at 12 50 23
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image

But I don't see new event on Segment for both Identify and Track
image
image

Expected behavior
There should be new event when I executed the Pipedream Segment actions

Additional context
Reported by a customer here: https://pipedream-users.slack.com/archives/CMZG4EBJ9/p1689913634401379
@vunguyenhung vunguyenhung added bug Something isn't working prioritized Prioritized issue labels Jul 21, 2023
@vunguyenhung vunguyenhung changed the title [BUG] Segment - Identify User and [BUG] Segment - Identify User and Track user action do not send event to Segment Jul 21, 2023
@vunguyenhung vunguyenhung added the triaged For maintainers: This issue has been triaged by a Pipedream employee label Jul 24, 2023
@vunguyenhung vunguyenhung added this to To Do in Component (Source and Action) Backlog via automation Jul 24, 2023
@vunguyenhung vunguyenhung moved this from To Do to Prioritized in Component (Source and Action) Backlog Jul 24, 2023
@michelle0927 michelle0927 self-assigned this Jul 28, 2023
@michelle0927 michelle0927 moved this from Prioritized to Doing in Component (Source and Action) Backlog Jul 28, 2023
@michelle0927 michelle0927 mentioned this issue Jul 28, 2023
Merged
@michelle0927 michelle0927 moved this from Doing to Ready for PR review in Component (Source and Action) Backlog Jul 28, 2023
@vellames vellames moved this from Ready for PR review to In Review in Component (Source and Action) Backlog Jul 31, 2023
@vellames vellames moved this from In Review to Ready for QA in Component (Source and Action) Backlog Jul 31, 2023
@vunguyenhung vunguyenhung moved this from Ready for QA to In QA in Component (Source and Action) Backlog Aug 1, 2023
@vunguyenhung vunguyenhung moved this from In QA to Changes Required in Component (Source and Action) Backlog Aug 1, 2023
@vunguyenhung
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Hello everyone, I have tested this PR and there're some test cases failed or needed improvement.

Please check the test report below for more information
https://vunguyenhung.notion.site/BUG-Segment-Identify-User-and-Track-user-action-do-not-send-event-to-Segment-7325-bf31eb5c2d354a639a0a0fd4d87bb750

@michelle0927 michelle0927 moved this from Changes Required to Ready for PR review in Component (Source and Action) Backlog Aug 4, 2023
@jcortes jcortes moved this from Ready for PR review to In Review in Component (Source and Action) Backlog Aug 4, 2023
@jcortes jcortes moved this from In Review to Ready for QA in Component (Source and Action) Backlog Aug 4, 2023
@michelle0927
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@vunguyenhung Note for QA: To retest the "Webhook Destination" source, you'll need to reconnect your account and enter an access_token in addition to the write_key.

@vunguyenhung vunguyenhung moved this from Ready for QA to In QA in Component (Source and Action) Backlog Aug 6, 2023
@vunguyenhung vunguyenhung moved this from In QA to Ready for release in Component (Source and Action) Backlog Aug 7, 2023
@vunguyenhung
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Hi everyone, all test cases are passed! Ready for release!

Test report
https://vunguyenhung.notion.site/BUG-Segment-Identify-User-and-Track-user-action-do-not-send-event-to-Segment-7325-bf31eb5c2d354a639a0a0fd4d87bb750

Component (Source and Action) Backlog automation moved this from Ready for release to Done Aug 7, 2023
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@michelle0927 michelle0927

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bug Something isn't working prioritized Prioritized issue triaged For maintainers: This issue has been triaged by a Pipedream employee
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Segment - Identify User and Track user action do not send event to Segment PipedreamHQ/pipedream
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@michelle0927 @vunguyenhung