Email address in uppercase

[rblaurin]

Describe the bug
When a customer register his/her email address in uppercase, the confirmation email doesn't work as expected.

To Reproduce
Steps to reproduce the behavior:

1. Create a new account in front office, entering your email address in uppercase (i.e. KHOULOUDBELGHITH@PRESTASHOP.COM)
2. Go to your inbox and see the confirmation email. You will see something like HELLO {FIRSTNAME} {LASTNAME}

Additionnal information
PrestaShop version: 1.7.5.1
PHP version: 7.2

[khouloudbelguith]

Hi @rblaurin,

I manage to reproduce the issue with PS:1.7.5.1 and PS:1.7.5.0
I attached a screenshot.

With PS:1.7.4.4=>OK
This issue is added to our bug roadmap.

Thanks!

[marionf]

It's also visible on 1.7.6.0 with new email templates

[colinegin]

Hello @khouloudbelguith ,

do you still reproduce this issue ? Is it related to #15889 ?

Thanks !

[khouloudbelguith]

Hi @colinegin,

Yes, I manage to reproduce the issue with PS1.7.6.1.

No, it is different from #15889, because, this issue occurs in the emails & the other issue is about editing an email from the BO.

Thanks!

[GLSSoftware]

I can confirm this bug with 1.7.6.1.
To reproduce this behaviour it is suffucient that the mail addess starts with an uppercase e.g. "Volker.Mustermann@example.de". In Germany customers enter their email address very often using uppercase letters. This bug shows up in our live shop almost every week to at least one customer. Because of that the bug should not be marked as 'minor'.

[Allba]

It have been several months now and still not a fix on a serious issue. This prestashop thing starts to sound like a joke, very disappointed.

[seisnet]

i made this fix on classes/Mail.php and it works
row 318 from $toPlugin = $to[0]; to $toPlugin = self::toPunycode($to[0]);
row 321 from $toPlugin = $to; to $toPlugin = self::toPunycode($to);

[colinegin]

Hello @seisnet ,

thanks for this information, would you be willing to make a pull request with your fix ?

Have a nice day,

Coline

[seisnet]

No, i am not wiling sorry

[colinegin]

Hello @seisnet ,

Thanks for your reply, is there any reason why you are not willing to do so ? Maybe we could help you ?

[seisnet]

i have no time to do this. Sorry

[seisnet]

i made this fix on classes/Mail.php and it works
row 318 from $toPlugin = $to[0]; to $toPlugin = self::toPunycode($to[0]);
row 321 from $toPlugin = $to; to $toPlugin = self::toPunycode($to);

i correct my solution. I pasted it wrong

[skillfulconcept]

Team, this issue has not been resolved in Prestashop 1.7.6.4. Please reopen this ticket

[khouloudbelguith]

Hi @skillfulconcept
This issue is fixed in the next major version PS1.7.7.0.
Here's the PR: #16550 to fix the issue.

Thanks!

[surffari]

Yes, can confirm it's an issue in 1.7.6.4

[alessiomediacy]

Hi, confirm issue in 1.7.6.7

[khouloudbelguith]

Hi @surffari, @alessiomediacy,

Here's the PR: #16550 to fix the issue.
It is fixed in the next release PS1770.

Thanks!

[Betafer]

Problem also present in prestashop 1.7.6.8 with php 7.2.34