Allow guest to unsubcribe from newsletters. Currently to unsubscribe you require an account.

[juraj1000]

Describe the bug

Also a guest customer can subscribe the newsletter. But there is missing possibility to unsubscribe the guest newsletter in FO.

Expected behavior

There should be a link where the guest customer clicks and after filling the email address PS unsubscribes this email.

I think we would need something more complex, not just possibility to unsubscribe every email address we want, IMO:

Ideas to explore and to be challenged

we need a way to unsubscribe via URL with proper hash
2 step unsubscribe by request, first request via form, then confirmation link send to email (with proper hash)

PrestaShop/ps_emailsubscription#68 (comment)

• Create a link to copy/pasta for the newsletter, so the users can unsubscribe to it

Design proposal

Additional information

• PrestaShop version: 1.7.6.8
• PHP version: 7.2

[hibatallahAouadni]

Hello @juraj1000

Thanks for the suggestion, the Product Team will take a look.
Please stay tuned !

Ping @PrestaShop/product-team , what do you think?

[LouiseBonnard]

Hi @juraj1000, and thanks @hibatallahAouadni, you're right, the user (guest or recognized customer) should be able to unsubscribe from the newsletter at any time. Current behavior is to let the user reach the merchant and ask him to get unsubscribed. A link should be available to unsubscribe, at least in the emails' footer.

[TomanDesign]

An unsubscribe email notification also would be useful.

Currently, customer can subscribe to the newsletter before registration, after that during registration, he does not check subscribe to the newsletter option, which is automatically unsubscribed without being aware of this. If he additionally received a discount code for the first purchases, it stops working and therefore he attacks customer service.

[matks]

Kind reminder @PrestaShop/product-team 😉 I think this one is quite important and we have PR PrestaShop/ps_emailsubscription#68 from contributor here