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login as client from backoffice? #26638

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2 tasks done
alfonsolr09 opened this issue Nov 16, 2021 · 5 comments
Open
2 tasks done

login as client from backoffice? #26638

alfonsolr09 opened this issue Nov 16, 2021 · 5 comments
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BO Category: Back Office Customer Component: Which BO section is concerned Feature Type: New Feature FO Category: Front Office Needs Specs Status: issue needs to be specified

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@alfonsolr09
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Prerequisites

Is your feature request related to a problem?

there are times when customers are not able to do something on their account or process an order

Describe the solution you'd like

How about integrating a button on the client page to access the front office in the client's account?

Alternatives you've considered

No response

Additional context

I can create a pull request with it, but I need to know if it is a function that would be approved by maintainers.
and if it is completely legal

@alfonsolr09 alfonsolr09 added the Feature Type: New Feature label Nov 16, 2021
@hibatallahAouadni
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Hello @alfonsolr09

I can create a pull request with it, but I need to know if it is a function that would be approved by maintainers.
and if it is completely legal

I don't know about the legal term but IMHO it's a kind of invasion of privacy.
Let's check with Product Team 😉

Ping @PrestaShop/product-team wdyt?

Thanks 🙏

@hibatallahAouadni hibatallahAouadni added BO Category: Back Office Customer Component: Which BO section is concerned Needs Specs Status: issue needs to be specified Waiting for PM Status: action required, waiting for product feedback FO Category: Front Office labels Nov 17, 2021
@pmartin-webimpacto
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Hi @alfonsolr09

Right now this is a new feature that I don't know if it's on the Prestashop road map.
But there're modules that can do it on Addons Prestashop.

@alfonsolr09
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I know it, and i have it. 😁

@marionf marionf removed the Waiting for PM Status: action required, waiting for product feedback label Jan 5, 2022
@MiguePapel
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This possibility existed in V 1.6. Why is it limited?
It is essential to work with clients who do not handle the web well.

@alfonsolr09
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Esta posibilidad existía en V 1.6. ¿Por qué es limitado? Es fundamental trabajar con clientes que no manejan bien la web.

totally agree

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Labels
BO Category: Back Office Customer Component: Which BO section is concerned Feature Type: New Feature FO Category: Front Office Needs Specs Status: issue needs to be specified
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5 participants